Customer Experience Connect 2026: Explore AI‑Driven Autonomous CX

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Join SAP Customer Experience Connect to discover the latest AI innovations in Autonomous CX. Connect with peers across lines of business, explore real‑world use cases, and learn how AI transforms customer engagement.&nbsp;October 5–7, 2026 | Las Vegas, NV

Customer Experience Connect 2026: Explore AI‑Driven Autonomous CX| SAP Customer Experience

Build a strong foundation with introductory courses

Cloud Onboarding for SAP Sales Cloud and SAP Service Cloud

Cloud Onboarding for SAP Sales Cloud and SAP Service Cloud Version 2

Extending SAP Sales Cloud and SAP Service Cloud Version 2 using SAP Build Apps | Standalone-course | Free

SAP Service Cloud Version 2 - Consultant Course | course | free

Extending SAP Sales and Service Cloud with SAP Cloud Applications Studio | Learning journey

Integrating SAP Sales Cloud and SAP Service Cloud with SAP S/4HANA | Learning journey

Integrating SAP Sales and Service Cloud version 2 with SAP S/4HANA Private Cloud | Course

Introduction - SAP Service Cloud

SAP Service Cloud Integrations

SAP Service Cloud Additional Features

Build a strong foundation with introductory courses | Service Cloud

Boost your expertise at your own pace

Using SAP Service Cloud | Course | free

Implementing SAP Service Cloud | free | Learning journey

Implementing SAP Service Cloud Version 2 | Free |LJ

Using Agent Desktop with SAP Service Cloud

Boost your expertise at your own pace | Service Cloud

Get personalized guidance from experienced instructors

Benefit from personalized guidance from SAP experts, deepen your understanding through real-time interaction. Engage directly with instructors and peers to clarify concepts and ask questions.

Training for SAP Service Cloud in SAP Cloud For Customer

Training for SAP Service Cloud in SAP Cloud For Customer | ILT | SAP Service Cloud

Strengthen your understanding by participating in interactive sessions, where you can ask detailed questions, receive immediate feedback, and apply insights directly to real-world challenges.

Training for Integration and Extensibility in SAP Customer Experience solutions

Training for Integration and Extensibility in SAP Customer Experience solutions | ILT | SAP Service Cloud

Get personalized guidance from experienced instructors | SAP Service Cloud | ILT

Achieve SAP Certification

This certification proves that the candidate has the core understanding required of an application consultant and is able to apply the associated prerequisite skills practically under the supervision of an expert consultant in a project environment.

SAP Certified Associate - Implementation Consultant - SAP Service Cloud

SAP Certified Associate - Integration Consultant - SAP Sales and Service Cloud

SAP Certified Associate - Implementation Consultant - SAP Service Cloud Version 2

Start onboarding

This course helps you effectively kick-start your implementation project.

Cloud Onboarding | SAP Service Cloud

Explore resources

Your one-stop-shop for all the essential, hassle-free resources you need during your onboarding journey.

Onboarding Resource Center

Onboarding Resource Center | SAP Service Cloud

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Live or on-demand. You choose. Join our onboarding experts to become empowered with the knowledge and tools to accelerate your implementation project.

Onboarding webcasts 

Onboarding webcasts | SAP Service Cloud

Join SAP Community

Join us to share experiences, ask questions, and jumpstart your SAP onboarding journey.

Customer Onboarding at SAP

Customer Onboarding at SAP | Homepage & product pages

Get onboarded with SAP Sales Cloud and SAP Service Cloud

SAP Service Cloud | ORC

Cloud Onboarding | SAP SalesCloud and SAP Service Cloud V2

Onboarding Resource Center | SAP Sales Cloud & SAP Service Cloud Version 2

Onboarding webcasts

Onboarding webcasts | SAP Sales Cloud and SAP Service Cloud Version 2

Find out more

Embedded launch activities help, enable, and prepare your project team for your cloud deployment.

Embedded launch activities

EmLa | SAP Sales Cloud

Get onboarded with SAP Sales Cloud and SAP Service Cloud Version 2

SAP Service Cloud V2 | ORC

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View current and planned innovations in an easy-to-consume format. Simplify your business transformation for the digital age.

Reap the benefits of customer service innovations

Reap the benefits of customer service innovations| SAP Service Cloud

View full road map

Simplify the transformation of your business for the digital age - The Kanban board displays innovations by quarter.



SAP Service Cloud road map

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This interactive tool lets you view and customize road maps to fit your needs. Start your journey now.

How to use the SAP Road Map Explorer in 5 steps

How to use the SAP Road Map Explorer in 5 steps | SAP Service Cloud

Explore our road maps to learn more

Explore our road maps to learn more | SAP Service Cloud

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Get expert guidance on learning materials and certification to help you reach your goals.

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Find answers to questions about SAP CRM and customer experience software and discover expert insights

CRM and CX Q&A

CRM and CX Q&A | SAP Service Cloud

 Explore topic

Streamline and automate critical selling processes and empower sellers with AI-based recommendations.

SAP Sales and Service Cloud topic page

Unlock your potential by joining our vibrant online communities

SAP Service Cloud | Unlock your potential by joining our vibrant online communities

SAP Service Cloud

Learn how to drive business growth with seamless customer service.

Check out these resources on SAP Service Cloud to learn about channel orchestration, customer self-service, agent desktop, and customer identification.

Visit SAP Learning for a variety of learning resources related to SAP Service Cloud, including videos, courses, learning journeys, and certifications.


SAP Service Cloud | SAP Learning

Visit SAP Learning for a variety of learning resources related to SAP Service Cloud, including videos, courses, learning journeys, and certifications.

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SAP Customer Experience

Learn how to make each customer experience matter.

SAP Customer Experience 

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