Name: Signing in to SAP Concur with Two-Factor Authentication
Uploaded: 2023-12-7
Duration: 269 s
Description: To enhance the security of all SAP Concur users, you must sign in to SAP Concur using two-factor authentication (2FA). This video shows you step-by-step instructions on how to sign in to SAP Concur with 2FA.

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To enhance the security of all SAP Concur users, you must sign in to SAP Concur using two-factor authentication (2FA). This video shows you step-by-step instructions on how to sign in to SAP Concur with 2FA.

Signing in to SAP Concur with Two-Factor Authentication

Signing in to SAP Concur with Two-Factor Authentication To enhance the security of all SAP Concur users, Two-Factor Authentication (2FA) is mandatory for users who sign into SAP Concur solutions with a username and password. In the following example, you will see how to sign in to SAP Concur using two-factor authentication. To sign in to SAP Concur, from the Sign In screen, enter your username, email address, or SSO code. Note that if your company has set up SSO to enable your access to SAP Concur and you are not able to sign in, contact your company's IT department. After you enter your username, you can slide the Remember me toggle button to store your username so you don't have to enter it the next time you sign in to SAP Concur. If you have forgotten your username, select the Forgot Username link. To continue signing in, select Next. Enter your password. Note that your password is case sensitive. SAP Concur encourages the use of strong and unique passwords, along with two-factor authentication, to further strengthen your security. For more information about password security, visit Protect Your SAP Concur Cloud on the SAP Help Portal. If this is your first time signing in to SAP Concur, you will enter the temporary password that was provided to you. Note that some companies have disallowed users from receiving their username via email. You will be notified of this from a system-generated email. If this applies to you, you will need to contact your company's SAP Concur site administrator. After you enter your password, select Next. You must set up two-factor authentication to continue signing in. An email has been sent with instructions to set up two-factor authentication. Note: Your company administrator can opt-out of the email requirement, in which case you will need to set up 2FA manually with a key link. The manual process is covered later in this video. Select Return to Sign In. Open the email that was sent to the email address you configured on the My Profile - Personal Information page or to the email address associated with your user account. Note: If you do not receive an email, check your spam folder or contact your company administrator for support. Next, select the Setup Two-Factor Authentication link. You can use an authenticator app  (such as Microsoft Authenticator or Google Authenticator) to scan the QR code. If you do not have a phone or do not want to download an Authenticator app to your mobile phone, you can use an Authenticator app on your browser. To add your SAP Concur account to the Authenticator app, scan the QR code on the Sign In page. Copy the six-digit code that was generated from the app into the Authentication Code field, and then select Sign In to finish signing in to SAP Concur. If you are unable to scan the QR code or use the camera on your device to scan the QR code, you can use the manual process to enroll in two-factor authentication with a key. You can also use the manual process if you did not receive the email or do not have the email requirement. To begin, select the Setup Manually with a Key link. Copy the key. Note, if you are setting up 2FA on your mobile device or in a Web browser, you can use the icon to the right of the key to copy the key. Follow the steps in your Authenticator app to enter the key manually. After you enter the key manually and follow the steps in your Authenticator app, the Authenticator app will generate a six-digit code. Enter the code into the Authentication Code field, and then select Sign In to finish logging in to SAP Concur. On the SAP Concur home page, you will find the tools that you need to book a trip and manage expenses. Use the Quick Task Bar at the top of the screen to quickly view and act on tasks.