Introduction to Work Centers
After defining the product structure through the Bill of Materials (BOM), the manufacturing process must be planned. This includes determining which Work Centers, machines, and personnel are required to perform the production and assembly operations for the forklift.
Based on the manufacturing requirements, existing Work Centers can be reused or new Work Centers can be created to support specific production activities. The resulting production resources form the basis for routing creation, capacity planning, scheduling, and efficient manufacturing execution.

What is a Work Center?
A Work Center represents a location where production activities are carried out using available resources. These resources can include:
- Machines
- Personnel
Work centers are used in:
- Task lists (such as routings, inspection plans, or maintenance plans)
- Production and maintenance orders
A Work Center can represent either a physical location or a specific machine within a plant and is always assigned to a plant.
Work Center Data

The data maintained in a Work Center is used for several key purposes:
Scheduling
Stores operating times and formulas required to calculate the duration of operations.
Costing
Defines formulas to calculate operation costs and assigns the Work Center to a cost center.
Capacity Planning
Contains available capacity and formulas to determine capacity requirements.
Default Values
You can define default values in the Work Center for use during routing maintenance. These include:
- Default texts
- Control key
- Standard time values (for example, setup time, queue time, or interoperation time)
The control key is particularly important. It determines whether an operation:
- Is relevant for costing
- Is considered in capacity planning
- Is included in scheduling
Note
A routing operation cannot be created without a control key.