System provisioning for SAP Digital Manufacturing involves setting up all necessary environments and gaining access to them to begin project implementation.
Upon signing the SAP Digital Manufacturing subscription contract, the customer nominates a Technical Administrator, also known as the IT contact. This person will be designated as the S-user super administrator, granting them comprehensive administrative privileges.
The provisioning process for SAP Digital Manufacturing can be initiated after the contract start date. At this point, the customer can request their SAP Digital Manufacturing Test and Production tenants through SAP Business Technology Platform (SAP BTP).
Systems Included in the SAP Digital Manufacturing Subscription
The following components are included in your SAP Digital Manufacturing subscription:
| Tenant/Account | Procedure | Sender e-mail address |
|---|---|---|
| One SAP BTP Global Account | An SAP BTP provisioning e-mail is sent automatically on the contract start date with a URL to the global account cockpit, if your solution is entitled to a new SAP BTP global account. The IT contact logs into the cockpit and creates one test subaccount and one production subaccount.* | no.reply.provisioning@sap.com |
| One SAP Digital Manufacturing Test Tenant One SAP Digital Manufacturing Production Tenant | Systems are provisioned by accessing the link provided in the SAP Digital Manufacturing welcome e-mail, which outlines the SAP Digital Manufacturing onboarding steps. | sap-dmoperation@sap.com |
Note
- Customers who will be using an existing SAP BTP Global Account will not receive an SAP BTP Access Information e-mail.
- IT Contact Person from the original SAP BTP contract will need to provide access to the person responsible for activating SAP Digital Manufacturing.
* Subaccounts are created in a self-service manner via the SAP BTP Global Account.
Note
Step-by-Step Provisioning Guide
As a new customer for SAP Digital Manufacturing, when initiating the provisioning process, you might face one of two starting points:
- Your organization doesn’t have a previous SAP BTP account.
- Your organization already has an existing SAP BTP account.
Depending on your starting point, the process will be slightly different.
Please see the video below corresponding to your organization’s starting point.
For organizations without a previous SAP BTP account:
For organizations with an existing SAP BTP account:
After watching the provisioning process overview video, you now have a better understanding of the steps you should take to access your SAP Digital Manufacturing system.
If you would like to better understand how to subscribe to SAP Digital Manufacturing on SAP BTP, which is one of the steps of the provisioning process, follow the steps described in this video.
Don’t Know Who Your IT Contact is?
Reach out to your SAP account manager contact or contact the Customer Interaction Center.