Analyzing Import Errors

After importing a file, you can check the import status by selecting the Update Status button.

The following four statuses are possible:

• In Process: The import task is currently being processed by the system and has not yet completed.
• Error: A fatal error during the import caused the system to be unable to process the import task. These errors are likely due to incorrect file formatting or a cluster of unacceptable values.
• Completed(!): The system was able to upload the majority of data and complete the import task; however, there may be errors or things that were skipped, and there was a problem with the import.
• Completed: The import task was fully successful.

To view detailed status information, choose the link in the Status column:

• The Details tab shows detailed status information, including the number of records created, updated, and deleted.
• The History tab shows information about past data imports.
• The Error Details tab shows information on the problem.
  • If there were no errors, no Error Details tab is visible.
  • The Item ID column specifies the problematic file, column, and data value.
  • The Line Number specifies which row the problematic data value resides in.
  • The Error Message states the issue.
  • The Common Data Import and Administration guide provides information on checking these errors.
  

• Imports that have Error for their status mean that a fatal error occurred and the system did not load any data from the file.
• Imports that have Completed(!) will contain an Error Details tab and the Error Items table will list the error message and which line in the file.