It’s time to put what you’ve learned to the test, get 8 questions right to pass this unit.
Q1.
How can you as an individual increase your resilience against potential crisis scenarios?
There are two correct answers.
A
Stick to a fixed work routine every day
B
Rely on public authorities to cover for everything that might be needed
C
Consider checklists for personal preparedness published by authorities
D
Install warning apps available in your country
Q2.
What should you keep in mind when considering the implications of an incident?
There are two correct answers.
A
The potential reach and escalation of the incident
B
Who reported the incident
C
Which communication channel was used to report the incident
D
The impact on business continuity
Q3.
Which of the following statements about crises are correct?
There are two correct answers.
A
Crisis management is the process by which an organization deals with a disruptive and unexpected event.
B
A crisis is a an abnormal, unstable, and persisting situation that can endanger the health, safety, and well-being of people, and impose a threat to businesses.
C
Only large organizations should consider crisis management and the related preparation.
D
Crises are typically short in duration.
Q4.
Which of the following are examples of incidents that can lead to a potential crisis?
There are two correct answers.
A
Wildfire
B
Supply chain disruption
C
Requirement to wear a mask on local public transport
D
Switch to wintertime
Q5.
What is the name of the warning app that was launched by the German government?
Choose the correct answer.
A
NANI
B
NINA
C
NOMI
D
NANO
Q6.
Crisis scenarios can be distinguished by characteristics such as speed, duration, forewarning time. Which of the following statements about fire is correct?
Choose the correct answer.
A
A fire typically has a low speed of onset and a longer duration.
B
A fire typically has a high speed of onset and a shorter duration.
C
A fire typically has a low speed of onset and a shorter duration.
D
A fire typically has a high speed of onset and a longer duration.
Q7.
What is one of the key benefits of implementing a crisis management framework?
Choose the correct answer.
A
It helps you to stay compliant with international law.
B
It strengthens resilience of the organization. You can better cope with and recover from what you cannot avoid.
C
It helps you avoid penalty payments in case a crisis occurs.
D
It helps to calm employees down.
Q8.
What is the correct sequence of activities during an incident response?
How can businesses mitigate the risk of demand excess negatively impacting the customer experience?
Choose the correct answer.
A
Offer less attractive products.
B
Restrict the opening hours.
C
Ask customers to make an appointment/reservation upfront.
D
Ask customers to contact the business only during opening hours.
Q10.
Crisis scenarios can be distinguished by characteristics such as speed, duration, forewarning time. Which of the following statements about cybercrime is correct?
Choose the correct answer.
A
A cybercrime attack typically has a high speed of onset and a longer forewarning time.
B
A cybercrime attack typically has a low speed of onset and a shorter forewarning time.
C
A cybercrime attack typically has a high speed of onset and no forewarning time.
D
A cybercrime attack typically has a low speed of onset and a longer forewarning time.