Knowledge quiz

It's time to put what you've learned to the test, get 6 right to pass this unit.

1.

What are some of the benefits you can reap from integrating SAP Financials Receivable Management and SAP Dispute Management?

There are two correct answers.
2.

You are implementing the relevant business catalogs from the scope item BFC - SAP Collections and Dispute Management. Which business catalogs will be at your disposal?

There are two correct answers.
3.

What are the two most frequently used ways a dispute case can be created?

There are two correct answers.
4.

Which process steps can be found in SAP Dispute Management?

There are two correct answers.
5.

How are users notified by the SAP Situation Handling framework?

There are two correct answers.
6.

Your manager asked to provide an overview of the implementation activities for SAP Dispute Management. Which Central Business Configuration Settings will you state are mandatory during the procedure?

There are three correct answers.
7.

Which of the following are analytical applications in SAP Dispute Management that specifically display KPIs related to dispute resolution speed?

Choose the correct answer.