Introducing S/4HANA for Utilities
Executing Basic Functions and Master Data
Exploring the Move-In/Out Process
Utilizing Services Processes
Explaining Device Installation
Demonstrating Meter Reading
Implementing the Billing and Invoicing Process
Implementing Contract Accounts Receivable and Payable
Explaining Measurement Concept Management
Utilizing Customer Engagement Functions for Effective Customer Service Operations
- Utilizing Customer Engagement Functions4 min
- Analyzing SAP S/4HANA Utilities Customer Service and Engagement Processes7 min
- Applying SAP S/4HANA Utilities for Customer Engagement Architecture and Integration10 min
- Explaining Utilities Product Integration Layer Energy Product within SAP S/4HANA Utilities10 min
- Quiz
Explaining Asset Management (EAM) Architecture
Utilizing RISE with SAP for Utilities Customer Journey
Introducing S/4HANA for Utilities
Executing Basic Functions and Master Data
Exploring the Move-In/Out Process
Utilizing Services Processes
Explaining Device Installation
Demonstrating Meter Reading
Implementing the Billing and Invoicing Process
Implementing Contract Accounts Receivable and Payable
Explaining Measurement Concept Management
Utilizing Customer Engagement Functions for Effective Customer Service Operations
- Utilizing Customer Engagement Functions4 min
- Analyzing SAP S/4HANA Utilities Customer Service and Engagement Processes7 min
- Applying SAP S/4HANA Utilities for Customer Engagement Architecture and Integration10 min
- Explaining Utilities Product Integration Layer Energy Product within SAP S/4HANA Utilities10 min
- Quiz
Explaining Asset Management (EAM) Architecture
Utilizing RISE with SAP for Utilities Customer Journey
Knowledge quiz
It's time to put what you've learned to the test, get 2 right to pass this unit.