We’re excited to have you join this expert-led learning experience.
If you're new to this format, we recommend watching the short video "What Are SAP Expert Lectures?"It provides a quick overview of what makes this format unique and what you can expect as a learner.
We hope you find the course engaging, insightful, and relevant to your professional development.
Content and Assessment
Enjoy the video lectures in this course. You can now download the learning materials in the Downloads section.
After you’ve completed the course, you can take the quiz and earn a Record of Achievement.
Feedback and FAQ
We’d like to invite you to provide feedback on this course, the platform, and your overall experience with SAP Learning. Your input is important to us, as we’ll use it to improve the SAP Learning experience in the future:
- Use the smileys below the videos to rate individual lessons
- Use the Feedback button (top left of the course page) for general comments
- Visit the FAQ page for additional information
Meet the Experts
The course is produced by a team of SAP professionals from the SAP AppHaus. Their experience brings practical insights to every topic covered in the course. The course is presented by the personal Avatar of Karen Detken.
Karen Detken is a Strategic Designer at the SAP AppHaus, where she applies human-centered design to help SAP customers innovate. She has over 20 years of experience working across design and development roles in advertising and design agencies, as well as multinational companies, blending design, technology, and storytelling.
Karen now leads the development of the SAP AppHausInnovation Toolkit, creating methods to help teams adopt human-centered innovation. She created the storyboarding tool Scenes and is now focusing on designing frameworks for meaningful AI adoption, such as the Business AI Methods from the SAP AppHaus and, more recently, workshop formats for identifying and defining agentic solutions.