Explaining Why to Integrate DevOps Services into SAP's Strategic Operations Platforms

Objective

After completing this lesson, you will be able to describe why it makes sense to integrate local services into central operations platforms and tools.

Motivation

Note

This lesson is geared mainly towards administrators, but any roles involved could benefit from it.

SAP offers several strategic operations platforms. Many customers have invested in corresponding processes on these platforms, so it's essential that the SAP BTP tools and cloud services that drive DevOps can smoothly integrate there so that you can stick to existing, known processes. This investment allows you to handle hybrid solutions that span beyond SAP BTP.

In this lesson, you will learn more about the existing integration options for SAP BTP cloud services related to DevOps.

Motivation

To be able to operate end-to-end business solutions smoothly, it's essential that you can holistically handle all building blocks that form this solution, no matter in which environment they run. Think of an application running on SAP BTP that accesses data points from your on-premise or private-cloud back-end and maybe additional SAP Cloud systems. Although SAP BTP does contribute an important part, it's just one building block of the complete solution. Still, it might be crucial to control the delivery of interdependent changes along all involved solutions and environments in a synchronized way.

To operate such an end-to-end business solution, it's critical to get a holistic picture of the complete solution in one place, comprising all its building blocks, not only single parts. In case issues should come up, such a holistic central picture will allow you to identify which part of the solution should be investigated further, in order to identify the root cause and to solve it. A deep integration of local observability tools into central observability does allow you to directly navigate from the holistic overview of your solution into local monitoring for root cause analysis.

For a more efficient resolution of issues identified centrally, the additional integration of local technical operations automation (such as being offered by the SAP Automation Pilot service) can increase your operations efficiency. It allows addressing detected issues faster by triggering operation flows on SAP BTP directly, ensuring minimal disruption and enabling real-time, consistent, and reliable responses to incidents and system events. Those operation flows can be extended: users can design and customize their own operational flows using SAP Automation Pilot to streamline processes according to specific business and IT needs.

This is what central operations platforms offer in interplay with local observability tools, along with many other features. Get more insights in the following video:

Strategic Operations Platforms from SAP

SAP offers the following two strategic operations platforms for Application Lifecycle Management (ALM). These platforms ensure accelerated implementation and smooth operations of your end-to-end business solutions throughout their lifecycle.

SAP Cloud ALM is a cloud-based Application Lifecycle Management solution for cloud and hybrid customers. On-premise-only landscapes are supported as well. SAP Cloud ALM provides standardized ALM processes for implementation, operations, and consumption of SAP supported services.

SAP Focused Run is an on-premise solution for service providers and customers with advanced operation needs. SAP Focused Run provides high-volume system and application monitoring, alerting, and analytics.

In addition, there is SAP Solution Manager, an on-premise ALM solution for customers with on-premise and hybrid SAP solutions. Customers can select the ALM functions they require and configure them individually. SAP Solution Manager follows the maintenance strategy of the SAP Business Suite. As a result, SAP Cloud ALM is the go-to platform for all SAP Solution Manager customers (and all new customers).

Business Scenario

Although Rotating Banana plans to stick to specific established processes on SAP Solution Manager for the time being, gaining experience with first scenarios on SAP Cloud ALM is crucial to preparing their planned stepwise transition towards it as part of the company's cloud transformation.

Summary

You should now be able to:

  • Describe why it makes sense to integrate local services into central operations platforms and tools
  • Name and describe the strategic operations platforms from SAP