Designing Journeys and Flows

1.

Choose the correct answer.

It’s a condition that needs to be satisfied in order to evaluate the CX Flows inside a Milestone

It’s a condition to evaluate any CX Flow, including standalone ones

It’s a condition that belongs to a CX Journey, and it is used to enable it

It is a condition associated with a given Customer Profile that is always evaluated for that one customer

It’s a condition that enables or disables all CX Flows inside a Milestone

2.

There are two correct answers.

Segments

Triggers

Decisions

Activities

3.

Choose the correct answer.

Add the CX Flow to a Segment

Add the CX Flow directly to the CX Journey

Add the CX Flow to a Milestone, and add that Milestone to a CX Journey

Add a CX Flow reference to an Extension that will be triggered during customer data ingestion

Add a CX Flow to the Customer Profile

4.

There are two correct answers.

A segment created

An event sent from a source application

An Activity Indicator created

An Activity Indicator changed

Knowledge quiz