Discovering the SAP Customer Data Platform Execution Flow and Use

1.

Name three functionalities that are available in the SAP CDP Console menu?

There are three correct answers.

Customer Schemas

Data Flow

Indicators

Customers Search

2.

Which of the following are examples of the applicability of Customer Activation using SAP CDP?

There are two correct answers.

Customer follow-up upon bad experience

Ad targeting based on most consumed product category

Identify VIP customers

Detect customer bad experiences

3.

How is the Engagement phase supported and implemented by SAP CDP?

Choose the correct answer.

By using Segments

By using Dataflows

By using Webservices

By using Application Connectors

4.

What is the sequence of four key stages or steps inside SAP CDP?

Choose the correct answer.

Data Ingestion, Identity Resolution, Privacy Enforcement, Engagement

Data Ingestion, Identity Resolution, Insight, Engagement

Bulk import, Customer Activation, Privacy Enforcement, Engagement

Bulk import, Identity Resolution, Insight, Engagement

5.

Which of the following are examples of typical use cases for the SAP Customer Data Platform?

There are two correct answers.

Detection of customer’s negative experiences

Provide a site with a chatbot for automated customer support

Real-time 360 customer view

Offer subscription renewal options when its expiration approaches

6.

When navigating the SAP Customer Data Platform console, the Dashboard view provides an initial overview featuring several analytics. Which of the following is not one of the standard insights available on the Dashboard?

Choose the correct answer.

Customer Distribution of known versus anonymous customers

Customer Data Events for data ingestion from external systems

The number of Triggered Activations for down streaming data

Total Customers and Distribution of Customers per Country

Top activity information related to processing purpose enforcement

Knowledge quiz

Name three functionalities that are available in the SAP CDP Console menu?

Which of the following are examples of the applicability of Customer Activation using SAP CDP?

How is the Engagement phase supported and implemented by SAP CDP?

What is the sequence of four key stages or steps inside SAP CDP?

Which of the following are examples of typical use cases for the SAP Customer Data Platform?

When navigating the SAP Customer Data Platform console, the Dashboard view provides an initial overview featuring several analytics. Which of the following is not one of the standard insights available on the Dashboard?