In today’s fast-moving business landscape, organizations must shift toward more agile, efficient, and intelligent operations. SAP supports this transition by offering multiple pathways that guide both new and existing customers on a tailored journey toward a shared destination: SAP Business Suite.
The customer stories shared below walk through their journey and the business benefits of their transformation.
Here’s how six leading companies successfully transitioned to SAP Business Suite by choosing the path that best aligned with their unique business needs and transformation goals:
RISE with SAP Customer Stories
Start fresh (with SAP Business Suite Packages) – Pitney Bowes
Why they chose it:
They wanted a fresh start to simplify and modernize their entire business process landscape.
Key Actions:
- Replaced legacy systems with SAP Business Suite Packages
- Standardized processes like lead to cash and field service management
- Implemented SAP Sales Cloud for improved Customer Relationship Management
Business Impact:
- Achieved 100% touchless order fulfillment
- Reduced IT costs and simplified landscape by consolidating applications
Learn more about their story here: Pitney Bowes: Gaining efficiency, insights, and agilitywith a swift migration to the cloud
Two-tier ERP – Hitachi
Why they chose it:
Their global structure required a mix of centralized and localized ERP models.
Key Actions:
- Used SAP Cloud ERP Private for headquarters
- Deployed SAP Cloud ERP for overseas entities
Business Impact:
- 94% reduction in customizations, improving agility
- Shifted from 5-year upgrade cycles to bi-annual updates, reducing project duration
Discover more about Hitachi’s success story here: Hitachi High-Tech: Mastering side-by-side development techniques to innovate in a more agile and future-ready way
Modernize with hybrid approach– Nestlé
Why they chose it:
Their massive scale and global complexity required a gradual and resilient transformation.
Key Actions:
- Consolidated access for 275,000+ employees through a unified entry point
- Integrated SAP SuccessFactors for HR and SAP Commerce Cloud for customer experience
Business Impact:
- Reached 99.97% system availability
- Standardized and automated global HR processes
Learn more about Nestlé’s journey here: SAP and Nestlé Success Story | Customer Reviews and Testimonials
GROW with SAP Customer Stories
McGrathNicol
Why they chose it:
They wanted to simplify their everyday work by automating invoice processing, easing project initiation, and enabling real time collaboration of team members across processes.
Key Actions:
- 30% reduction in invoice processing
- 25% faster project initiation
Business Impact:
- Collaboration with real-time information and mobile access, creating a simpler and more intuitive user experience
Learn more about McGrathNicol’s journey here: SAP and McGrathNicol Success Story | Customer Reviews and Testimonials
Summary
- SAP provides multiple paths to SAP Business Suite, including starting fresh with a cloud-based landscape or modernizing an on-premise environment with a hybrid approach that combines SAP Cloud ERP Private with SAP Business Suite Packages.
- Pitney Bowes transitioned with SAP Business Suite Packages, modernizing their business process and achieving 100% touchless order fulfillment.
- Hitachi invested in a two-tier SAP Cloud ERP model achieving 94% reduction in customizations, and shifted from a 5-year upgrade cycle to bi-annual updates.
- Nestlé employed a hybrid approach to handle its global complexity, achieving 99.97% system availability and standardizing its HR processes.
- McGrathNicol used GROW with SAP to automated its invoice processing, resulting in 30% reduction and a 25% faster project initiation.
- SLOVARM modernized their ERP systems for improved inventory management, increased production throughput, and customer delivery efficiency.