Testing a Mashup in SAP Sales Cloud and SAP Service Cloud Version 2

In the previous lesson, Configuring a Mashup in SAP Sales Cloud and SAP Service Cloud Version 2, you learned how to embed the mashup on the Account page in SAP Sales Cloud and SAP Service Cloud Version 2, and now it is ready for testing.

The first part of the mashup displays the two parameter values that have been bound to specific values within SAP Sales Cloud and SAP Service Cloud Version 2. Remember that the first parameter is bound to the name of the user who is currently logged in, whereas the second parameter is bound to the Account ID.

• First parameter: In this example, the user who is currently logged in is Leah Chang. You can check the name of the user by opening the user profile menu in the upper-right corner. This name is correctly displayed in the mashup as the value of the first parameter.

• Second parameter: The ID of the account is displayed in the Accounts work center, either next to the account name or under the account name on the account details page, as shown in the screenshot. The ID of the currently displayed account is 1000000, which is also the value displayed in the mashup field for the second parameter.

The second part of the mashup contains two buttons that interact with other features of SAP Sales Cloud and SAP Service Cloud Version 2. The functionality behind these buttons has been defined in the index.htm in the previous lesson:

Button Open Case List: when this button is clicked, a new tab in SAP Sales Cloud and SAP Service Cloud Version 2 opens and displays a list of all cases. The same view can also be achieved by navigating to the menu in the upper left corner and opening the Cases work center.

Button Open Case Create: when this button is clicked, a popup opens where you can directly create a new case from the Account page. Usually, you have to navigate to the Cases work center and click the plus + icon to create a new case.