Managing the Processor Queues

Locating and Processing Purchase Requests

Objective

After completing this lesson, you will be able to approve and reject a purchase request in Concur Invoice Professional Edition

Purchase Request Approval Overview​

By default, the Process Purchase Requests screen opens in the Requests Pending Processor Review view, unless you choose a different one. This view displays all purchase requests with an approval status of Pending Processor Review, indicating they are ready for processing.​

Screenshot of Requests Pending Processor Review page.

Locate and Approve or Reject a Purchase Request

Review the following steps to learn how to locate and act on a purchase request.

Steps

  1. On the Process Purchase Requests screen, select the purchase request you want to review.

    The image displays a “Requests Pending Processor Review” page for purchase requests. It shows a table of pending requests with columns for request number, requester, purchase order, description, approval status, submit date, total, and distribution status. It includes buttons for query, approve, send back, view image, actions, and preferences, plus a search bar. One request row is highlighted.​
  2. On the opened purchase request, you can review, send back, approve, or reject according to your company’s established procedures.

    Note

    When you choose Send Back, the purchase request is sent back to the submitting employee and not the approver.
    The image displays a Purchase Request page for Purchase Request #24. It shows purchase details on the left and request items in the center. It includes buttons in the top right to select Actions, Approve, or Send Back. It also shows ship-to and bill-to addresses and a total of $0.00.​

Summary

  • Use the Pending Processor Review view to find ready-to-process requests.
  • Open a purchase request and review details for completeness.
  • Approve, reject, or send back the request based on company procedures.
  • Send back routes the request to the submitting employee, not an approver.

Reference

TopicLink
Purchase Request Processor ExperienceSAP Help Portal