Communicating with your Payees

Creating a Document Distribution

Objective

After completing this lesson, you will be able to create effective document distribution strategies within SAP Incentive Management.

Compensation Plan Documents

The Document Distribution tool allows an administrator to create and distribute documents to payees using a basic workflow. You can create two types of documents to distribute:

  • Plan documents are dynamic documents that can be distributed to each individual payee to communicate details of their individualized plan. To create a Plan document, set the form type to Plan. This will allow them to pull plan data into the document to make the document creation process easier, faster, and more accurate.
  • Other documents allow you to distribute static documents, such as employee manuals or non-disclosure agreements, to your payees for acceptance. Usually these documents are distributed as PDF files. To create a static document, set the form type to Other. This will prompt the user to attach a PDF or other static file. Use this option to send static documents such as Non-Disclosure Agreements.

Document Distribution has three sections:

  • Documents
  • Distributions
  • Distributions Tracking

To create a document distribution:

  • Create the document
  • Create the distribution and workflow settings
  • Distribute the document
  • Track the distribution

Creating a Plan Document

When creating a document using the Plan form type, the Document workspace works much like a text editor.

  • Use the toolbar to customize the form, insert a logo, and change the formatting.
  • Once you select a compensation plan, it populates compensation elements that are used within that plan. The administrator can then insert those values into the document.
The Document Content section of the Documents workspace. The document appears as a combination of static text and placeholders.

Document Distribution

Now that you have created one or more documents, you can set up a Distribution. A distribution is used to package multiple documents and configure the workflow before distributing them to your payees. You can add up to five documents to a distribution.

The workflow feature in Plan Communicator is designed to allow business users to easily configure a process in which a set of documents is approved and distributed to each payee for acceptance before a plan is put into effect each fiscal year.

The Distributions workspace can be found under Manage Plans – Plan Communicator – Distributions.

The Incentive Management home page, with the Plan Communicator menu selected and the Distributions workspace link highlighted.

Generating and Distributing the Plan Documents

Now that the distribution has been configured, you can generate and distribute the plan document to your payees.

Generating the document creates a draft of the plan document for each individual payee. This can be run separately or together with the actual distribution, which sends the document to payees.

Tracking the Distribution

Once the distribution is complete, administrators can view the status in the Distributions Tracking workspace. This list can be filtered by distribution, status, position, or participant.

The Distributions workspace, displaying a distribution record for each recipient.

Create and Distribute a Plan Document

Business Example:

In this exercise, you will create a plan document and distribute it to one of our payees, Amy Whitton. You will then proxy as Amy to see what the experience will be like for her.

Steps

  1. Create a plan document for the 2026 Sales Representative Plan.

    1. Open Incentive Management Admin using the application picker.

    2. In the Manage Plans tile, select Plan Communicator → Documents .

    3. Select Create New Document.

    4. Set the Effective Dates from January 2026 through December 2026.

    5. Type 2026 Sales Rep Compensation Document in the Name field.

    6. Select Plan in the Form Type drop down.

    7. Select BikesInMotion in the Business Unit field.

    8. In the Select Plan drop down, select 2026 Sales Representative Plan.

    9. In the text box on the right side, enter the following text:

      • Welcome to your 2026 Compensation Plan!
      • Your quarterly quota is:
    10. Place the cursor on the next line in the text box and use the following steps to add the fixed value that contains the quarterly quota:

      • In the Document Content section, click Fixed Value.
      • Click the link with the fixed value FV_Quarterly_Sales_Quota:quarter to add the fixed value as a placeholder.
      The Document record, with the Sales Representative Plan added to the document. The Fixed Value option is selected, and the fixed value FV_Quarterly_Sales_Quota:quarter is highlighted. In the body of the document, a placeholder for the fixed value is highlighted.
    11. Optionally, add other fields from the plan details.

    12. Choose Save.

  2. Preview the document for Amy Whitton

    1. Select the Preview link in the upper right.

    2. Select the link for SR-EMEA1.

      The document preview, with the fixed value for a specific payee displayed.
    3. To return to the document editor, select Go to edit view.

  3. Create a document distribution.

    1. Return to the Incentive Management Home page.

    2. From the Manage Plans tile, select Plan Communicator→Distributions.

    3. Select Create.

    4. Set the effective end date to December 2026.

    5. Name the distribution 2026 Plan Distribution.

  4. Add the new document to the distribution.

    1. Scroll to the Documents section and click in the Add Documents field.

    2. Type 2026 and select 2026 Sales Rep Compensation Document.

    3. Select Add.

  5. Configure the workflow to allow payees five working days to accept the plan.

    1. Scroll to the Workflow Settings section.

    2. Check Payee is required to accept the plan document.

    3. In the next field, Payee should accept the plan document within the following number of days after receiving, set the value to 5.

    4. Scroll to the top of the form and select the Save icon.

  6. Distribute the plan document to all payees with the title Sales Representative.

    1. Return to the list of distributions.

    2. Highlight, but do not open, the 2026 Plan Distribution row.

    3. Select Generate & Distribute.

    4. In the For Position section, select Seleted Title.

    5. Use the dropdown to select Sales Representative.

    6. Scroll to the top and select Generate & Distribute.

  7. View the distributed plans.

    1. Return to the home page.

    2. From the Plan Communicator menu, select Distributions Tracking.

    3. On any row, select the View link to see the details of the plan.

Summary

  • Use the Document Distribution tool to create and distribute Plan documents or Other documents to payees.
  • Plan documents are dynamic and individualized, while Other documents are static documents such as employee manuals.
  • Document distribution involves creating the document, setting the distribution and workflow, distributing the document, and tracking the distribution.
  • Once a document has been distributed, administrators can track the status in the Distribution Tracking workspace.