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Implementing SAP Field Service Management
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Analyzing Data and Generating Reports
Exploring Account Administration
Managing Administration for SAP Field Service Management
1 hr
Optimizing Data Management and Monitoring
20 min
Quiz
Optimizing Company Configuration
Exploring Company-Level Configuration
50 min
Quiz
Navigating Mobile Field Service
Implementing Mobile Field Service
50 min
Quiz
Analyzing Data and Generating Reports
Exploring Queries and Query API
20 min
Designing and Implementing Analytics Dashboards
35 min
Analyzing and Leveraging Reports
35 min
Quiz
Developing Effective Business Rules
Establishing Business Rules
1 hr 40 min
Quiz
Navigating Automated and Assisted Scheduling Techniques
Exploring Automated and Assisted Scheduling
1 hr 15 min
Quiz
Exploring Potential of Crowd Service
Introducing Crowd Service
45 min
Quiz
Leveraging Customer Self-Service
Navigating Customer Self-Service
55 min
Quiz
Implementing Integration
Navigating Integration
20 min
Exploring Integration Scenario Details
1 hr 10 min
Optimizing Integration Configuration and Monitoring
10 min
Executing Custom Integration
20 min
Quiz
Integrating Artificial Intelligence
Applying Artificial Intelligence
55 min
Quiz
Exploring Account Administration
Managing Administration for SAP Field Service Management
1 hr
Optimizing Data Management and Monitoring
20 min
Quiz
Optimizing Company Configuration
Exploring Company-Level Configuration
50 min
Quiz
Navigating Mobile Field Service
Implementing Mobile Field Service
50 min
Quiz
Analyzing Data and Generating Reports
Exploring Queries and Query API
20 min
Designing and Implementing Analytics Dashboards
35 min
Analyzing and Leveraging Reports
35 min
Quiz
Developing Effective Business Rules
Establishing Business Rules
1 hr 40 min
Quiz
Navigating Automated and Assisted Scheduling Techniques
Exploring Automated and Assisted Scheduling
1 hr 15 min
Quiz
Exploring Potential of Crowd Service
Introducing Crowd Service
45 min
Quiz
Leveraging Customer Self-Service
Navigating Customer Self-Service
55 min
Quiz
Implementing Integration
Navigating Integration
20 min
Exploring Integration Scenario Details
1 hr 10 min
Optimizing Integration Configuration and Monitoring
10 min
Executing Custom Integration
20 min
Quiz
Integrating Artificial Intelligence
Applying Artificial Intelligence
55 min
Quiz
Knowledge quiz
It's time to put what you've learned to the test, get 3 right to pass this unit.
1.
How can you use Analytics Dashboards in SAP Field Service Management?
Choose the correct answer.
Generate reports using JasperSoft or HTML templates.
Drill down into the data and show results with customized visualization.
Present Key Performance Indicators by using Charts.
2.
Which statements are true with regards to the difference between online and offline reports?
There are three correct answers.
Online reports are generated in the FSM cloud and returned to the client (mobile or web).
All data required for an online report is read from the FSM cloud.
Offline reports are generated by the mobile device without needing a data connection to the FSM cloud.
The data required for an offline report can be read from either the FSM Cloud or from the FSM mobile app.
3.
Which of the following are ways that reports can be generated in SAP Field Service Management?
There are four correct answers.
Manually on a mobile device
Manually on the FSM web interface
Automatically by a business rule
Automatically by using an API call
4.
What can you do with CoreSQL?
Choose the correct answer.
delete data records
read data records
update data records
create data records