- Free
- Course
- 1 hr +
Introducing SAP Business AI for SAP Customer Experience
Learning outcome
Understand how Business AI in SAP CX powered by SAP Customer Experience and SAP Joule enables intelligent, end-to-end customer journeys across marketing, sales, and service.
- Apply Joule Agents and Joule for Consultants to design, optimize, and automate CX processes that drive measurable business value.
Goals
Get started with SAP
Building the basics
Goals
Get started with SAP
Building the basics
Products and Roles
SAP RookieSalesPresalesBusiness UserMarketingCEEDeveloperConsultant
SAP Emarsys
SAP Sales Cloud
SAP Service Cloud
SAP Cloud for Customer core applications
SAP Commerce Cloud