• Free
  • Course
  • 1 hr +

Introducing SAP Business AI for SAP Customer Experience

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Learning outcome

After completing this course, participants will be able to explain how SAP Business AI transforms cloud services, identify how SAP Business AI is infused in SAP CX products, provide examples of embedded AI in customer scenarios, and understand the legal issues related to using AI in SAP solutions. This knowledge will help them use SAP Business AI to improve their organization.

Goals

Develop your expertise

Skill deepening learning

Goals

Develop your expertise

Skill deepening learning

Products and Roles

SAP Rookie

Presales

Sales

Marketing

Business User

SAP Cloud for Customer integration with SAP ERP

SAP Sales Cloud Version 2

SAP Service Cloud Version 2

SAP Commerce Cloud

SAP Emarsys


Prerequisites

None


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