• Free
  • Course

Introducing SAP Business AI for SAP Customer Experience

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About this course

Roles, products and skills:
SAP RookieSalesPresalesBusiness UserMarketingCEEDeveloperConsultantSAP EmarsysSAP Sales CloudSAP Cloud for Customer core applicationsSAP Commerce Cloud
  • Understand how Business AI in SAP CX powered by SAP Customer Experience and SAP Joule enables intelligent, end-to-end customer journeys across marketing, sales, and service.

  • Apply Joule Agents and Joule for Consultants to design, Optimize, and automate CX processes that drive measurable business value.