- Free
- Course
Introducing SAP Business AI for SAP Customer Experience
About this course
Roles, products and skills:
SAP RookieSalesPresalesBusiness UserMarketingCEEDeveloperConsultantSAP EmarsysSAP Sales CloudSAP Cloud for Customer core applicationsSAP Commerce Cloud
Understand how Business AI in SAP CX powered by SAP Customer Experience and SAP Joule enables intelligent, end-to-end customer journeys across marketing, sales, and service.
- Apply Joule Agents and Joule for Consultants to design, Optimize, and automate CX processes that drive measurable business value.