Differentiating Internal Forms and Questionnaires

Objective

After completing this lesson, you will be able to explain the differences between internal forms and internal questionnaires in supplier management processes.

Internal Forms Versus Internal Questionnaires

It's important to distinguish between internal forms and internal questionnaires. While both can be used to gather information in supplier management processes, they serve different purposes and have distinct functionalities:

  • Internal questionnaires are modular questionnaires that you send to internal recipients as part of a process project. They are used to collect discrete sets of information from internal users. For example, the supplier discontinuation process could include an internal questionnaire focused on supplier offboarding that asks if the supplier’s building or network access has been revoked and if they’ve turned in their equipment.
  • Internal forms are integrated into modular questionnaire projects. They are designed to gather information to supplement the questionnaire project's key questionnaire. For example, a modular questionnaire project can have an external questionnaire asking a supplier to provide a critical certificate and include one or more internal forms so that internal task owners can perform due diligence on the certificate.

Summary

  • Internal questionnaires collect specific information from internal users as part of process projects.
  • Internal forms supplement questionnaires by gathering additional details from internal task owners within the same project.
  • Questionnaires and forms serve different purposes but work together to support effective supplier management processes.