Suppliers who want to do business with your organization submit external supplier requests when they want to introduce themselves.
External supplier request projects aren't available by default and are only available in sites where the feature is enabled. As part of external supplier request enablement, SAP Ariba Support provides your organization with an external supplier request URL that is specific to your site. This URL allows suppliers to access your site's external supplier request form as guest users for the strictly limited purpose of completing the form. Your organization can provide this URL to potential new suppliers through specific outreach programs, by publishing it on a website, or through other means. Suppliers can create external supplier request projects by accessing the external supplier request URL, completing a ReCAPTCHA verification, and filling out and submitting the external supplier request form.
Prerequisites
The external supplier request is only available in sites where the external supplier request feature is enabled.
Business Scenario
Rita Machado is a sales representative for Acme Business Solutions, a company that sells IT equipment and software. She wants to start doing business with NSM Global, so she’ll create an external supplier request to introduce her organization.
In this video, you'll watch a demonstration of Rita creating an external supplier request.
Steps
Access the external supplier request URL provided by the buying organization.
Complete the ReCAPTCHA verification.
Enter information in the supplier request form.
Perform one of the following actions:
- To submit the request for approval, choose Submit.
- To cancel the request, choose Cancel.
Result
If the supplier submitted the supplier request form, it's sent for approval. They receive a notification when the request is approved or denied. If their request is approved, the new supplier is added to the buying organization's supplier database. If the request is denied, the supplier is not created.
If the supplier canceled the supplier request, the information they entered is discarded. If the supplier wishes to submit a supplier request form in the future, they can repeat the steps to create and submit one.