The sales order process can contain various single activities, for example:
- Pre-sales
- Order processing
- Availability check
- Picking
- Packing and shipping
- Billing and payment
Sales Documents
Every sales activity has an associated sales document. The assigned status shows the stage in the sales process that a sales order has reached.
Sales and Distribution is integrated with other application components in ERP such as Production (Material Requirement Planning, Manufacturing), Material Management, and Financial Accounting and Controlling.
Also, sales and distribution processing interfaces with other SAP Business Suite solutions such as Customer Relationship Management (CRM) and Supply Chain Management (SCM). This is achieved using the applications Advanced Planner and Optimizer (APO) and Extended Warehouse Management (EWM).
To document and control activities, various documents map the individual steps.

Documents Created During Sales Order Processing
The sold-to-party orders a product and the sales division creates a sales order in SAP CRM or SAP ERP. After processing, an outbound delivery is created. If that outbound delivery is relevant for picking in an EWM managed warehouse, it is forwarded to SAP EWM.
For the outbound delivery coming from ERP, an Outbound Delivery Request is created in SAP EWM. This interim document triggers a Post Processing Framework (PPF) action that creates the next document, the Outbound Delivery Order. At the end of the process, an additional document is created in SAP EWM, the Outbound Delivery. Details for this are explained in a later section.
In SAP S/4HANA embedded EWM, the outbound delivery request does not exist and the outbound delivery order is created directly. In a decentral EWM, from SAP EWM 9.5 and later, you can decide to have no outbound delivery request and the outbound delivery order created directly from the ERP document.
Along with managing sales order documents, the outbound business process also deals with stock transport orders. In that process, one plant in an enterprise requests material from another plant within the same corporate enterprise. That starts a long-distance physical stock transfer.



