Roles and Responsibilities Across SAP Activate Phases
Discover and Prepare Phases
In these phases, stakeholders collaborate primarily to identify processes and customer journeys, analyze current capabilities, and evaluate architectural needs.
Role contributions across the discover and prepare phases in SAP Signavio and SAP LeanIX:
| Responsibilities of Centralized Roles | Responsibilities of Decentralized Roles |
- The transformation program manager and value manager provide guidance during strategic planning.
- Help prioritize and segment processes based on the organization's goals and value potential.
- Provide insights to ensure discovered processes align with broader strategies.
| - Business owners and process owners facilitate the identification and classification of business capabilities.
- Assist in analyzing user performance and process implementation.
- Enable more accurate assessments of dependencies and risks from the local knowledge of the discovery process.
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Role contributions across the discover and prepare phases in SAP Signavio and SAP LeanIX:
- Discover phase (new implementation)
- Discover and prepare phase (new implementation)
- Prepare phase (new implementation)
Explore Phase
In this phase, stakeholders collaborate to identify process enhancements and align requirements with strategic objectives. It involves executing fit-to-standard workshops and validating the to-be design.
| Responsibilities of Centralized Roles | Responsibilities of Decentralized Roles |
|---|
- Run process workshops and document the to-be process design along with related business requirements.
- Ensure that all initiatives are enriched with relevant transformations and impacts, maintaining alignment with the organization’s objectives.
- Approve and hand over the to-be process design, ensuring that it receives the necessary governance and oversight.
| - Provide insights that inform the design and documentation processes.
- Qualify the effort and value needed to realize the to-be process design.
- Use deep knowledge of current operations to validate architectural needs and communicate relevant findings to stakeholders, ensuring that the proposed designs meet practical requirements.
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Role contributions throughout the explore phase in SAP Signavio and SAP LeanIX:
Realize Phase
In this phase, stakeholders focus on executing the solution design, realization, and testing. This involves implementing the designed solutions while ensuring they align with business goals and user needs.
| Responsibilities of Centralized Roles | Responsibilities of Decentralized Roles |
|---|
- Oversee the implementation of transformations and maintain synchronization between SAP Signavio and SAP LeanIX throughout the design and implementation process.
- Ensure the run of test cases that validate the solutions.
- Ensure overall coherence and alignment with the organization's strategic objectives.
| - Facilitate key user training sessions and prepare end users for their roles within the new system.
- Provide essential support for change management activities, helping to address any resistance and increase overall user adoption.
- Ensure that transformations align with practical realities and improve overall performance, drawing on their close connection to daily operations and end-user needs.
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Role contributions throughout the realize phase in SAP Signavio and SAP LeanIX:
Deploy Phase
In this phase, stakeholders collaborate to implement new processes and applications and ensure stability after go-live. This phase encompasses both pre-live preparation and the stabilization of processes after deployment.
| Responsibilities of Centralized Roles | Responsibilities of Decentralized Roles |
|---|
- Manage the overall rollout plan.
- Oversee the release of new processes to end users, ensuring that the rollout is aligned with various capabilities and user groups.
- Document and communicate architectural impacts on the IT and business landscape, providing essential governance and updates that maintain organizational alignment throughout the deployment process.
| - Enable users to understand new processes and align them with established process structures.
- Identify and resolve any bottlenecks that may arise immediately after go-live, ensuring a smoother transition for the organization.
- Contribute to adjustments that enhance overall user experience and process efficiency by providing feedback from end users.
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Role contributions throughout the deploy phase in SAP Signavio and SAP LeanIX:
Run Phase
In this phase, stakeholders collaborate on effective process management and continuous improvement. It involves reviewing process performance, monitoring application adoption, and operationalizing the transformation project to realize its intended value.
| Responsibilities of Centralized Roles | Responsibilities of Decentralized Roles |
|---|
- Oversee the overall performance of processes and measure the value realization from the rollout.
- Review process performance and template conformance, ensuring that the organization continues to derive benefits from the implemented systems.
- Facilitate the handover from project to operation, allowing for easy transitions and ensuring project objectives are maintained in ongoing operations.
| - Monitor application adoption at the user level or process performance.
- Continuously assess how effectively end users are engaging with new processes and identify potential areas for improvement.
- Refine processes and applications and help address any operational challenges that may ariseby gathering feedback and insights from users.
- Analyze run costs and vendor-related expenses, contributing to overall cost management and efficiency of the new system.
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Role contributions throughout the run phase in SAP Signavio and SAP LeanIX:
Lesson Summary:
- Describe the roles of centralized teams in providing strategic guidance and governance across all SAP Activate phases.
- Explain how decentralized roles contribute practical insights and support user adoption throughout the SAP Activate project lifecycle.
- Outline the key responsibilities of stakeholders in each SAP Activate phase, from Discover to Run, ensuring alignment with project goals.
- Identify the contributions of SAP Signavio and SAP LeanIX in supporting role responsibilities across the SAP Activate phases.
