Both web services and the Composable Storefront have been upgraded with robust support for Assisted Service Mode. These enhancements collectively contribute to a more versatile and empowered customer support experience on the Composable Storefront. Notably, enhancements have been implemented to facilitate access and management of various aspects, including:
- Customer 360 Data: Comprehensive information such as general activities, product interests, active cart, saved carts, overview, profile, and support tickets.
- Customer Lists: more data for customer lists, as well as improved support for B2B customer lists.
- Customer Accounts: Streamlined management of customer accounts.
- Assigned Stores for Customers: Efficient assignment and unassignment of stores for individual customers.
- Customer Coupons: The ability to assign and unassign customer coupons.
- Support for Promotions and Coupons: Access to information on available promotions and coupons for customer support purposes in ASM 360 degree view.
