Reviewing the Enhancements in SAP SuccessFactors Learning 2H 2023 Release

Objectives

After completing this lesson, you will be able to:

  • Identify and describe the enhancements in SAP SuccessFactors Learning 2H 2023

Introduction to Stay Certified Information

Stay Certified information refers to the content that was formerly known as the stay current information or the Delta information. Find all new features and enhancements for the release in the What's New Viewer on the SAP Help portal.

If you want more details on a topic, proceed as follows:

  1. Navigate to the SAP SuccessFactors Release Information in the SAP Help portal (https://help.sap.com/viewer/product/SAP_SUCCESSFACTORS_RELEASE_INFORMATION/)

  2. From the drop-down list to the right of the SAP SuccessFactors Release Information title, select the appropriate language.

  3. Select What’s New Viewer (English).

  4. Select the filters as required to view the topic. For e.g. from the Product drop-down, select the check-box next to Learning and then choose OK.

  5. If the topic contains more information, select See more.

  6. Under the Related Information section, locate further details on the topic.

Minor Visual Changes in 2H 2023

SAP SuccessFactors made numerous minor visual enhancements in 2H 2023. The following enhancements are of particular note, although many less-visible enhancements have been made.

The entries in the table are of four visual change types:

  • Text changes (labels, error messages, roll-over text)
  • Iconography (new or changed icons)
  • Interaction pattern (new position of interaction, new order of list, new or changed buttons)
  • Styling (design treatment, changes to themes, adopting an SAP style)

Each entry may contain one or more change types. Please note that the list isn’t exhaustive.

We want to provide customers with a detailed list of visual changes in each release.

What's Changed

Consult the What's Changed table in the What's New Viewer for 2H 2023 to review these enhancements. Use the Product, Module, Change Type, and Valid as Of filters to get the list of changes you're interested in. Use the free text search in Before and After columns to further narrow down the result. To expand an image, click the magnifying glass.

The Valid as Of column indicates the date when a visual change is effective in your production system. The Valid as Of date in the Technical Details table reflects the latest date in this table.

Technical Details

Reference NumberKM-16542
Product
  • Employee Central
  • Succession & Development
  • Platform
  • Performance & Goals
  • Opportunity Marketplace
  • Compensation
  • Employee Central Service Center
  • Learning
  • Onboarding
  • Recruiting
Module
  • People Profile
  • Career Development
  • Platform
  • Performance Management
  • Opportunity Marketplace
  • 360 Reviews
  • Applicant Management
  • Company Organization
  • Compensation
  • Continuous Performance Management
  • Data Integration
  • Employee Data
  • Job Requisition
  • Learning
  • Onboarding
  • Process Automation
  • Rewards and Recognition
  • Talent Intelligence Hub
  • Time Management
  • Variable Pay
FeatureApplicable to All
ActionInfo only
EnablementAutomatically on
Link to Demo 
LifecycleGeneral Availability
TypeChanged
Major or MinorMinor
Business Process Variant
  • Not Applicable
Software Version
  • 2H 2023
Valid as Of2023-11-17
Latest Document Revision2023-11-03

General Audit Framework and Reporting for Learning

You can now enable auditing in SuccessFactors Learning for page access, data export, and proxy sessions using the new tool Manage General Audit in Admin Center. You can also create general audit reports in Manage General Audit and download the reports in Scheduled Job Manager. This feature is no longer available for 2H 2023.

Note
We removed this feature because it wasn’t ready for release. We have left the topic so that you can see what was planned but that we removed it. That includes the technical details, including the Valid as Of date so that you can see when it was originally planned.
  • By default, auditing for data export and proxy sessions are enabled. Auditing for page access is by default disabled.

  • You can turn off auditing for proxy sessions or turn on auditing for page access according to your business needs. You can't turn off auditing for data export.

  • By default, audit data of data export is retained for 180 days and of proxy sessions or page access is retained for 365 days. You can change the default retention period for all three types of auditing according to your business needs.

  • You can select a single audit type or multiple audit types for a report. The criteria change based on your selection of audit types. The maximum duration for a general audit report is 31 days. The reports are only available for 48 hours after creation.

We built this feature so that you can get a better insight of your system.

Role-Based Permission Prerequisites

You have the AdministratorAdmin Center PermissionsManage General Audit Configuration . You need the View permission to access Manage General Audit. You need the Edit permission to change default configurations.

You have the Admin Center PermissionsCreate and Manage General Audit Requests/Reports permission to submit a request. You either have permission to all audit type or the specific types you want to audit.

You have the Admin Center PermissionsMonitor Scheduled Jobs permission to access the report.

Technical Details

Reference NumberLRN-134163
Product
  • Learning
Module
  • Learning
Feature
  • Change Audit
ActionInfo only
EnablementAutomatically on
Link to Demo 
LifecycleGeneral Availability
TypeNew
Major or MinorMajor
Business Process Variant
  • Not Applicable
Software Version
  • 2H 2023
Valid as Of2023-11-17
Latest Document Revision2023-10-20

Enroll Inactive Learners Using Registration Connector

Inactive learners can now be enrolled into classes using the Registration Connector.

Administrators can use the Registration Connector(Learning AdministrationSystem AdministrationConnectors) to enroll inactive learners into classes.

This feature allows customers to easily transfer class enrollment information and keep track of ongoing enrollment data from other systems, regardless of the user's record status.

Note

This feature is intended to support the synchronization of ongoing enrollment data from other systems. We don't recommend migrating all historical registration information for inactive users in Learning.

Technical Details

Reference NumberLRN-148384
Product
  • Learning
Module
  • Learning
Feature
  • Class Registration
ActionInfo only
EnablementAutomatically on
Link to Demo 
LifecycleGeneral Availability
TypeNew
Major or MinorMinor
Business Process Variant
  • Not Applicable
Software Version
  • 2H 2023
Valid as Of2023-11-17
Latest Document Revision2023-10-13

Enhanced Search in Learning

We've added an enhanced search capability as part of the new Learning experience. We've expanded what can be searched, provided additional filters to narrow the search results, and improved the overall user experience.

From the top left corner of the new Learning home page, users can search for learning activities using the following information:

  • Title

  • Description

  • Entity ID

  • Attribute (Skill or Competency)

  • Category

  • Instructor's Name

After entering the second character in the search field, the type-ahead feature displays suggested searches in a dropdown list. Learning activities that match the search value also display in the dropdown list. Search looks across all languages to find matches, regardless of a user's locale.

Users can select a suggested search to see the results of that search, or they can choose Enter or Search (use magnifying glass) to see the results for the search value they typed. Results display in the Find Learning page. If a user selects a specific activity in the suggested results, the details display in a new browser tab.

The Find Learning page displays the search results. Filter options display dynamically in the Filters panel, hiding options that aren't found in the results. Options display in groups and show the count of matching search results. Keywords are highlighted in descriptions.

Users can take the following actions:

  • Refine the search using filter options

  • Sort the search results by duration, price, rating, or title

  • Bookmark search results

  • Recommend search results to their peers

  • View details of the learning activity in a new tab, maintaining their position in the search results

  • Perform a new search, using a new search value while preserving previously selected filters

  • Reset filter selections to the default values

Enhanced search is also accessed when searching for courses to complete curriculum requirements that are hours-based. The search results are prefiltered to include courses with Credit Hours, CPE Hours, Contact Hours, or Total Hours.

We added enhanced search capabilities in Learning to provides users with a more focused experience and more relevant search results.

Configuration Requirements

The availability of enhanced search for Learning has the following dependencies:

The Learning Home Page Readiness status needs to be Ready in Learning AdministrationSystem AdministrationApplication AdministrationIntegrated Learning SettingsEnhanced Search Readiness Information. Links to additional details are provided in the Related Information section at the bottom of this page.

Enhanced search needs to be available in your instance and your Learning data must be prepared. SAP is responsible for making enhanced search available in an instance and initiating the preparation of Learning data. Learning data preparation can take from 1 to 7 days, based on course volume and system load. The availability of enhanced search in your instance and the status of data preparation is shown in the Enhanced Search Readiness Information section of Integrated Learning Settings.

Note

Enhanced search will have a staggered release to Preview and Production, based on Data Center. For details on the schedule, see Knowledge Base Article 3382798

Users need the LibraryAccess Advanced Library Search permission in their role. This is the same permission required to access legacy search in Learning. If a user has access to legacy search, no additional permission is required.

Note

If enhanced search isn't available in your instance, users can still find learning activities with the legacy search functionality. The search input field displays on the new Learning home page and users are directed to the results page for legacy search.

Technical Details

Reference NumberLRN-142207
Product
  • Learning
Module
  • Learning
Feature
  • Collection
  • Course Library
  • Curricula Retraining
  • Learning Programs
ActionRecommended
EnablementAutomatically on
Link to DemoEnhanced Search
LifecycleGeneral Availability
TypeNew
Major or MinorMajor
Business Process Variant
  • Not Applicable
Software Version
  • 2H 2023
Valid as Of2023-11-17
Latest Document Revision2023-10-13

Image Preview in Learning Administration

We updated the image upload feature to include a preview in both 16:9 and 1:1 aspect ratios.

Administrators can preview their images in both aspect ratios when uploading in the following locations in Learning Administration:

  • System AdministrationApplication AdministrationImages
  • Learning ActivitiesItemsItem DetailsImage
  • Learning ActivitiesProgramsSettingsImage
  • Learning ActivitiesCurriculaCurriculum DetailsImage
  • Learning ActivitiesCollectionsChange Banner and Image

The card images on the new Learning home page use a 16:9 aspect ratio. The images in list views, like search results, and on both Course Details and Class Details pages use a 1:1 aspect ratio. The preview feature allows administrators to see how their images look in different aspect ratios.

What's Changed

In the current version, when you upload an image, you see a preview of the image in both 16:9 and 1:1 aspect ratios.

In the previous version, when you uploaded an image, a small thumbnail of your image displayed.

Technical Details

Reference NumberWEF-124576
Product
  • Learning
Module
  • Learning
Feature
  • Collection
  • Courses
  • Curricula Retraining
  • Learning Programs
ActionInfo only
EnablementAutomatically on
Link to Demo 
LifecycleGeneral Availability
TypeChanged
Major or MinorMinor
Business Process Variant
  • Not Applicable
Software Version
  • 2H 2023
Valid as Of2023-11-17
Latest Document Revision2023-10-13

Enhanced Integration Between Learning and Talent Intelligence Hub

As of the 1H 2023 release, the integration between SAP SuccessFactors Learning and Talent Intelligence Hub was made available to you. We are now expanding the capabilities with support for attributes synchronization job report, improved attributes search, terminology update to Attributes, and several other functionalities.

  • Administrators can now download the Attributes Synchronization Job report to review the completion status of synchronization job individually. The report lists unprocessed records associated with the job that lets you diagnose and fix synchronization errors. Additionally, you can view attribute-level data that includes number of synchronized attributes, non-synchronized attributes, and other statistics associated with synchronization jobs.

  • Administrators can find attributes by Tags on the Attributes search selector. You can further narrow your attributes search by Tag ID, Tag Name, and Tag Status on the tags filter popup.

  • Administrators can view all the associated tags of an attribute from Learning ActivitiesAttributesSummary page of that attribute.

  • The term View Competencies is now renamed to View Attributes for all users on the Program Details page. Users with Talent Intelligence Hub integration can review skills, competencies, and other attributes that they earn on completing a program. Existing users continue to see competencies associated with a program.

  • Newly provisioned or existing SAP SuccessFactors tenants delivered with Talent Intelligence Hub, however without Learning can now adopt Learning after the Talent Intelligence Hub upgrade is complete. No specific action is required from customers, but the Learning license and feature enablement in Provisioning are still required. Previously, only existing Learning customers could integrate with the Talent Intelligence Hub framework.
Note

Customers don't have access to Provisioning. To complete tasks in Provisioning, contact your implementation partner or Account Executive. For any non-implementation tasks, contact Product Support.

These enhancements assist administrators with resolving synchronization errors, and finding and consuming attributes easily from Learning Administration. We also wanted to deliver meaningful labels for all users.

Configuration Requirements

  • You have upgraded to Talent Intelligence Hub. For detailed information, refer to Migrating from Job Profile Builder to Talent Intelligence Hub (Job Profile Builder users), and Migrating from Job Description Manager to Talent Intelligence Hub (Job Description Manager users) in Related Information.

  • Integration between SAP SuccessFactors Learning and Platform is sealed. For more information about tenant sealing status, refer to the Platform Integration Request for Sealing by Administrator topic in Related Information.

Role-Based Permission Prerequisites

  • You have the

  • Edit Competency and View Competency permissions to access the Attributes page.

  • You have the Edit Attributes Synchronization Automatic Process permission to access the Attributes Synchronization page.

What's Changed

How It Looks Now

In the previous version,

  • the Attributes Synchronization Job report wasn’t available.

  • the Tags category wasn’t available in the attributes search selector.

  • the Program Details page displayed the View Competencies label and a development goal plan displayed Learning ActivityBy Competency .

Technical Details

Reference NumberLRN-144519
Product
  • Learning
Module
  • Learning
Feature
  • Competencies
ActionInfo only
EnablementCustomer configured
Link to Demo 
LifecycleGeneral Availability
TypeChanged
Major or MinorMajor
Business Process Variant
  • Not Applicable
Software Version
  • 2H 2023
Valid as Of2023-11-17
Latest Document Revision2023-10-13

Related Information

Personalized Recommendations Available on the New Learning Home Page

Powered by the machine learning technology of SAP AI Business Services, personalized recommendations are generated to users, in one place, on the new Learning home page.

To access the personalized learning recommendations, go to the Personalized Recommendations section on the new Learning home page. You can find a list of recommendation cards that are tailored to your needs. Choose a card to learn more about the recommendation. If you're not interested in a particular recommendation, you can mark it as not interested or bookmark it for later.

Note

If you’ve enabled the personalized recommendations feature in the Early Adopter Care program, ensure that you enable the feature on the new Learning home page.

The enhancement helps you find relevant and meaningful learning recommendations based on your profile information, growth portfolio attributes, and system interactions and activities.

Configuration Requirements

  • The new Learning home page is enabled.
  • Integration between SAP SuccessFactors Learning and Platform is sealed. For more information about tenant sealing status, refer to the Platform Integration Request for Sealing by Administrator topic in Related Information.

  • Integration with the Talent Intelligence Hub is complete. Establishing a connection between skills and learning activities is necessary only if you want to provide skill-based recommendations. For detailed information, refer to the following topics in Related Information:
    • Migrating from Job Profile Builder to Talent Intelligence Hub (Job Profile Builder users)

    • Migrating from Job Description Manager to Talent Intelligence Hub (Job Description Manager users)

  • Enable the Enable Personalized Recommendations setting from Company System and Logo Settings.

For detailed configuration requirements, refer to the Prerequisites for Adopting Personalized Recommendations topic in Related Information.

Note

Personalized recommendations will have a staggered release to Preview and Production, based on Data Center. For details on the schedule, see Knowledge Base Article 3382799

Role-Based Permission Prerequisites

You have the Access Personalized Recommendations permission in your role.

What's Changed

Technical Details

Reference NumberLRN-142205
Product
  • Learning
Module
  • Learning
Feature
  • Course Recommendations
ActionInfo only
EnablementCustomer configured
Link to DemoEnable personalized recommendations on the new Learning home page
LifecycleGeneral Availability
TypeNew
Major or MinorMajor
Business Process Variant
  • Not Applicable
Software Version
  • 2H 2023
Valid as Of2023-11-17
Latest Document Revision2023-10-13

Related Information

Changes to Peer Recommendations

We changed some of the behavior for Peer Recommendations for both the legacy and new Learning experiences.

The following changes apply to both the legacy and new Learning experiences:

  • Recommendations expire and no longer display to recipients after a configurable number of days. The default value is 365. Administrators can set a value between 30 and 730.

  • The setting to hide recommendations after they've been viewed once is no longer enforced. Recipients control whether recommendations remain visible or are removed. Recommendations that were made fewer than 365 days ago display to recipients, even if they were previously hidden in the legacy experience.

  • If a peer recommends a Learning activity, the recommendation isn't sent if the activity is already in a recipient's Learning plan, in their bookmarks, or in their Learning history. The sender is alerted when they try to make the recommendation.

In the legacy experience, suggestions from peers, administrators, and machine learning were combined in one view. To provide meaningful context, we separated these suggestions in the new Learning experience. The change in data structure and the behavioral changes improve recommendations in the new Learning experience while preserving the functionality in the legacy experience.

Configuration Requirements

There are two configuration settings impacted by this release. Both are located in System AdministrationConfigurationSystem ConfigurationLMS_ADMIN. These apply to both the legacy and new Learning experience:

  • A new setting, peerRecommendationExpiration, controls the number of days after which a peer recommendation expires. The default value is 365.

  • The existing setting, hideViewedP2PRecommendations, is no longer used. Recommendations that were made fewer than 365 days ago display to recipients, even if they were previously hidden in the legacy experience.

After 1H 2023 is deployed, we'll migrate your peer recommendations to the new data structure. You can view migration status in Learning AdministrationSystem AdministrationApplication AdministrationIntegrated Learning SettingsLearning Home Page Readiness InformationPeer Suggestion data migration.

Note

If you created custom Plateau Report Designer (PRD) reports for peer recommendations, you'll need to re-create these reports using the new data table references. Download the Data Dictionary and Database Changes file from the guide linked in the Related Information section at the bottom of this page.

Technical Details

Reference NumberLRN-146522
Product
  • Learning
Module
  • Learning
Feature
  • Course Recommendations
ActionRecommended
EnablementAutomatically on
LifecycleGeneral Availability
TypeChanged
Major or MinorMinor
Business Process Variant
  • Not Applicable
Software Version
  • 2H 2023
Valid as Of2023-11-17
Latest Document Revision2023-10-13

Related Information

New Learning Experience Overview

We are delivering a new Learning experience that includes a new Learning home page, enhanced search to quickly find learning based on desired skills or interests, and optional personalized recommendations based on machine learning.

Skills-based learning recommendations are also included if you have turned on Talent Intelligence Hub and associated skills and other attributes with your learning activities and users have maintained skills and other attributes in their Growth portfolio.

New Learning Home Page

Users in eligible environments will see the new Learning home page organized and prioritized with courses they must take at the top, followed by self-directed learning, bookmarks, and recommendations. Curricula compliance is shown with status bubbles on the interface. A switch on the interface allows users to navigate between the new and legacy experiences. As an administrator, you have the ability to set the default behavior for the switch, or opt-out of the experience for your users. See the following topic for complete information on the new Learning home page: New Learning Home Page

Enhanced Search

We've added a much more robust search to enhance the learner experience. Typing in the Search results in both type ahead course title matches and search phrases. More fields are included in the search universe including the ability to search and filter by skill, competency, category, or instructor. The search universe also includes all locales for localizable fields such as course titles. More filters are offered such as duration to help the user find training that fits into their schedule. All these improvements help the user narrow down learning options for their needs and interest. See the following topic for complete information on enhanced search: Enhanced Search in Learning

Enhanced search will have a staggered release to Preview and Production, based on Data Center. For details on the schedule, see Knowledge Base Article 3382798

Personalized Recommendations

Personalized learning recommendations are powered by the machine learning capabilities of SAP AI Business Services. Learning AI recommendations will take into account the skills, competencies and attributes in Growth Portfolio apart from the user's profile information and the learning history and learning plan. Users can bookmark specific learnings as well as mark learnings as "not interested" if the recommendation is not relevant. Personalized learning recommendations are an opt-in feature. See the following topic for complete information on personalized learning recommendations: Personalized Recommendations Available on the New Learning Home Page

Personalized recommendations will have a staggered release to Preview and Production, based on Data Center. For details on the schedule, see Knowledge Base Article 3382799.

We’ve added an updated Learning home page and enhanced features based on customer feedback for an updated user experience.

Configuration Requirements

To configure the default behaviors and opt-in functions of the new Learning experience, you can navigate to System AdministrationApplication AdministrationIntegrated Learning Settings to see the integrated learning settings and follow the instructions on the page. See the following topic for more information: Integrated Settings for The New Learning Experience

Technical Details

Reference NumberLRN-143864
Product
  • Learning
Module
  • Learning
Feature
  • Course Recommendations
  • Learning Programs
  • Courses
  • Curricula Retraining
ActionRecommended
EnablementAutomatically on
Link to DemoNew Learning Experience Overview
LifecycleGeneral Availability
TypeNew
Major or MinorMajor
Business Process Variant
  • Not Applicable
Software Version
  • 2H 2023
Valid as Of2023-11-17
Latest Document Revision2023-10-13

Related Information

New Learning Home Page

We've redesigned the Learning home page with a more attractive and streamlined interface that prioritizes and organizes learning options to achieve a meaningful, accessible, guided, and habit-forming experience. Users in eligible environments will see the new Learning home page by default. As an administrator, you have the ability to set the default display behavior for the page, or opt-out of the experience for your users.

The following page elements appear on the new Learning home page:

New Learning Experience switch: This switch allowing users to navigate between the new and legacy experiences. When on the new experience, the user can launch a popup with information to help them transition from the legacy page.

Required Learning: This section shows assigned required training (assigned by others) prioritized by due date by default. The user can quickly see at a glance items that are overdue, due soon, and upcoming.

Curricula Compliance: Curricula compliance shows at the top with a status bubble. The curricula compliance does not appear when no curriculum are assigned to the user. If the learner is up to date on required curriculum learning, the learner will see clearly that they are in compliance.

Requests for Me: This section shows any pending requests that the user needs to address on behalf of other learners, including observation requests.

Invest in Myself: This section shows learning that may have already started, or may be approved and ready for the learner to start. Previously self-assigned learning also appears here.

Latest Bookmarks: This section displays saved courses and other learning content flagged using the bookmark feature. It provides users an easy way to manage their learning interests in a single page, separated from courses they are already engaged in or have been assigned.

Suggested by Peers: This section allows users to see person-suggested items. The recipient can bookmark the opportunity or indicate they aren’t interested or click for more details.

Enhanced Search: See the following topic for complete information on enhanced search: Enhanced Search in Learning

Personalized recommendations: See the following topic for complete information on personalized learning recommendations: Personalized Recommendations Available on the New Learning Home Page

We’ve added an updated Learning home page and enhanced features based on customer feedback for an updated user experience.

Configuration Requirements

To see if your environment is eligible to uptake the new Learning home page you can navigate to System AdministrationApplication AdministrationIntegrated Learning Settings. From here you can also define the default behavior of the page. See the following topic for more information: Integrated Settings for The New Learning Experience

What's Changed

Technical Details

Reference NumberWEF-115933
Product
  • Learning
Module
  • Learning
Feature
  • Course Recommendations
  • Learning Programs
  • Courses
  • Curricula Retraining
ActionRecommended
EnablementAutomatically on
Link to DemoNew Learning Home Page
LifecycleGeneral Availability
TypeChanged
Major or MinorMajor
Business Process Variant
  • Not Applicable
Software Version
  • 2H 2023
Valid as Of2023-11-17
Latest Document Revision2023-10-13

Related Information

Improved Online Content Launch Behavior

When the Launch in a New Browser Window option is selected at the content object level, online content will automatically launch in a new browser window instead of launching in a new tab.

This change prevents launch errors with AICC content that occur when opened in a new tab.

Configuration Requirements

The following should be considered when configuring the online content launch behavior:

  • The Launch in a New Window option (Learning AdministrationContent ObjectsLaunch Method) is only visible if Display "Launch in a new Browser Window" option for content objects is enabled in System AdministrationConfigurationGlobal Application Settings.

  • The Launch in a New Window selection is overridden when overrideContentLaunchInNewWindow=true in System AdministrationConfigurationSystem ConfigurationLMS_ADMIN. This setting is false by default.

  • Browser-based content will launch according to the browser being used regardless of these settings.

Technical Details

Reference NumberWEF-123574
Product
  • Learning
Module
  • Learning
Feature
  • Courses
ActionInfo only
EnablementAutomatically on
Link to Demo 
LifecycleGeneral Availability
TypeChanged
Major or MinorMinor
Business Process Variant
  • Not Applicable
Software Version
  • 2H 2023
Valid as Of2023-11-17
Latest Document Revision2023-10-13

Related Information

Guardrail for Changing Content Object Launch Method

We've applied a guardrail for changing the launch method of certain content objects.

When administrators change the launch method for an existing content object from Browser, SCORM, or Document Type to AICC, or from AICC to Browser or Document Type, a message is displayed indicating that other settings must be changed and related items must be reassigned to users before the change can be applied.

This guardrail helps prevent course completion issues.

In order for this guardrail to be applied, at least one of the following settings must be enabled at the item level (Learning ActivitiesItemsOnline ContentSettings:

  • Complete Content on Launch
  • Add to History on Pass
  • Add to History on Failure

The availability of these settings are dependent on the content object type. For instance, the Add to History on Pass and Add to History on Failure settings don't apply to the Document Type or Browser content types, and the Complete Content on Launch setting doesn't apply to AICC. This guardrail doesn't apply when changing the content type to SCORM.

Technical Detials

Reference NumberLRN-145834
Product
  • Learning
Module
  • Learning
Feature
  • Courses
ActionInfo only
EnablementAutomatically on
Link to Demo 
LifecycleGeneral Availability
TypeChanged
Major or MinorMinor
Business Process Variant
  • Not Applicable
Software Version
  • 2H 2023
Valid as Of2023-11-17
Latest Document Revision2023-10-13

Related Information

Enhanced Attachment Feature for External Learning Requests for Administrators

Administrators can now attach documents to an external learning request and verification in the SF-182 form.

As an administrator, you can now access the following features in Learning Administration:

  • You can attach single or multiple documents to the external learning request based on the configuration. You can also add new documents or remove the attached documents.
  • The attachment feature is supported with the Bulk request, Transfer request, and Save data for another request functionalities for external learning requests.
  • If an external learning request has an attachment, you can access the attached files through the View Attachments button under the Actions menu and view all the attachments without opening the request.
    Note
    Learners and approvers can now choose View Attachments on their main screen.
  • With the Attachment Utilization action, the documents linked to the external learning request can be purged.

We've made this enhancement because administrators had no option to attach documents with an external learning request and verification in the SF-182 form. Attaching files to the request, eliminates the time and effort involved in handling documents manually.

Configuration Requirements

Ensure the attachments in External Learning Configuration are set to true.

What's Changed

There’s a new option available for administrators in the current version, File Attachments in External Learning Requests.

In the previous version, administrators had no option to attach the documents with an external learning request and verification in SF-182 form, which was being handled manually.

Technical Details

Reference NumberLRN-145024
Product
  • Learning
Module
  • Learning
Feature
  • Courses
ActionRecommended
EnablementCustomer configured
Link to Demo 
LifecycleGeneral Availability
TypeChanged
Major or MinorMinor
Business Process Variant
  • Not Applicable
Software Version
  • 2H 2023
Valid as Of2023-11-17
Latest Document Revision2023-10-13

Related Information

Enhanced Course Home

We've enhanced the Course Home experience with time zones for class lists, improved online content menu functionality, navigational breadcrumbs, and several visual changes.

The new Course Home experience now supports the following features and behavior:

  1. Time zones are now displayed on the Available Classes list.
  2. Users can now select the content title to open online content. Previously, users had to select the carrot icon to expand items on the content menu.
  3. Path-based breadcrumbs have been added on the Course Details page to assist with page navigation. Previously, the breadcrumbs on the Course Details page always returned users to My Learning, regardless of where they navigated to Course Details from.

    For example, if the user navigates to a course from Training Planner, the breadcrumbs will navigate the user back to Training Planner.

  4. We've made several visual changes to enhance the Course Home experience and support the new Learning home page. For more details, please see Minor Visual Changes in 2H 2023.

We’ve added functionality to the new Course Home experience based on customer feedback for an updated user experience. We've included enhancements from Customer Community Idea 244895, Customer Community Idea 294766, and Customer Community Idea 295469

Configuration Requirements

With the 2H 2023 release, the new Course Home experience is enabled and the configuration option has been removed. With the exception of users with an external shopping cart, all Learning users will use the new Course Home experience by default. Learning users that have an external shopping cart will continue to use the legacy Item Details experience until supported by the new Course Home experience.

Note

Since validated customers receive the 2H 2023 release as part of 1H 2024, the new Course Home experience will be enabled and the configuration option will be removed for them in the 1H 2024 release.

Technical Details

Reference NumberWEF-117294
Product
  • Learning
Module
  • Learning
Feature
  • Courses
ActionInfo only
EnablementAutomatically on
Link to Demo 
LifecycleGeneral Availability
TypeChanged
Major or MinorMajor
Business Process Variant
  • Not Applicable
Software Version
  • 2H 2023
Valid as Of2023-11-17
Latest Document Revision2023-10-13

Related Information

Work Zone Configuration in New Window

You can now configure your system so courses that have links to Work Zone content on the Course Information page launch the content in a new browser window, as opposed to another page tab.

We added this feature to enable opening content in a new browser window so there will be no conflict with possible future third party cookie desupport.

Configuration Requirements

To configure your system to open Work Zone content on a new browser window navigate to System AdministrationConfigurationSystem ConfigurationBizx and locate the openJaminNewBrowserWindow setting in the Jam Integrationsection and change the value from false to true.

Technical Details

Reference NumberLRN-146593
Product
  • Learning
Module
  • Learning
Feature
  • Jam Integration
ActionInfo only
EnablementCustomer configured
Link to Demo 
LifecycleGeneral Availability
TypeNew
Major or MinorMajor
Business Process Variant
  • Not Applicable
Software Version
  • 2H 2023
Valid as Of2023-11-17
Latest Document Revision2023-10-13

Related Information

Integrated Settings for The New Learning Experience

The new Learning experience includes the new Learning home page, enhanced search capability, and personalized recommendations for Learning. You can use the Application Administration page to disable the new Learning experience until you are ready to use it. You can also use this page to see your platform integration status, and if you are ready to uptake the new Learning home page, personalized recommendations, and enhanced search.

You can navigate to System AdministrationApplication AdministrationIntegrated Learning Settings to see the integrated learning settings and follow the instructions on the page.

Enhanced search will have a staggered release to Preview and Production, based on Data Center. For details on the schedule, see Knowledge Base Article 3382798

Personalized recommendations will have a staggered release to Preview and Production, based on Data Center. For details on the schedule, see Knowledge Base Article 3382799

We’ve added an updated Learning home page and enhanced features based on customer feedback for an updated user experience.

Configuration Requirements

If you want to disable the new Learning experience, follow the instructions in the New Learning Experience section of the System AdministrationApplication AdministrationIntegrated Learning Settingspage. We ask that if you choose to disable it, you provide a business reason and specific feedback for your decision.

Technical Details

Reference NumberLRN-146356
Product
  • Learning
Module
  • Learning
Feature
  • Learning Assignments
ActionRecommended
EnablementAutomatically on
Link to Demo 
LifecycleGeneral Availability
TypeNew
Major or MinorMajor
Business Process Variant
  • Not Applicable
Software Version
  • 2H 2023
Valid as Of2023-11-17
Latest Document Revision2023-10-13

Related Information

Configuration Setting for iContent Folder Access

We've added a configuration setting that controls user access to specified files within iContent folders.

Administrators can use the iContentGeneralAccessFolders setting in the WEB_SECURITY configuration file (Learning AdministrationSystem AdministrationConfigurationSystem Configuration) to define any files within iContent folders intended for general access.

This setting helps administrators easily manage user access to shared resources within iContent folders.

Configuration Requirements

  • This setting is only applicable when the enableIContentSpecificAccessFolderRestriction setting is true.

  • The value for this setting is empty by default. To define multiple folder paths, separate each complete folder path with a comma.

Technical Details

Reference NumberLRN-146651
Product
  • Learning
Module
  • Learning
Feature
  • Learning Content Management
ActionInfo only
EnablementCustomer configured
Link to Demo 
LifecycleGeneral Availability
TypeNew
Major or MinorMinor
Business Process Variant
  • Not Applicable
Software Version
  • 2H 2023
Valid as Of2023-11-17
Latest Document Revision2023-10-13

Related Information

Updated Learning Cross-Domain Proxlet

An updated cross-domain proxlet for SAP SuccessFactors Learning customers who host their own content will be posted to the Support Downloads page so that customers can install for testing and use with the 2H 2023 release.

This cross-domain proxlet contains updates specifically for customers who have self-hosted content and use SCORM 1.2 and SCORM 2004. The update fixes issues related to the new Course Home experience for these customers.

We updated the proxlet with new SCORM APIs to align with updates in the application.

Configuration Requirements

The new cross-domain proxlet file is downloaded from Support Downloads.

Note

In the 2H 2023 release, the new Course Home experience is enabled for everyone by default and the

enableCourseHomeBlended

configuration option is removed. If you use SCORM content, you need to upgrade the cross-domain proxlet to avoid issues.

Technical Details

Reference NumberWEF-117234
Product
  • Learning
Module
  • Learning
Feature
  • Learning Content Management
ActionRequired
EnablementCustomer configured
Link to Demo 
LifecycleGeneral Availability
TypeChanged
Major or MinorMinor
Business Process Variant
  • Not Applicable
Software Version
  • 2H 2023
Valid as Of2023-11-17
Latest Document Revision2023-10-13

Related Information

Platform Integration Request for Sealing by Administrator

You can now seal your SuccessFactors Learning and Platform integration using the SuccessFactors LearningSystem Configuration page. In 1H 2022 SuccessFactors Learning had announced changes to the Learning and Platform Integration (details on linked blog below). These changes included plans to seal the integration, which makes static the integration of Learning with the SuccessFactors Platform tenant so that it cannot be updated by Admins or Partners. Tenant integration sealing was rolled out for newly provisioned tenants. Subsequently, newly provisioned Learning tenants are being integrated with a SuccessFactors Platform tenant and the integration with a sealed integration. SuccessFactors has already sealed several Learning and Platform integrations for customers prior to the release of this functionality.

Before deciding to request to seal your integration, you can review the status of the integration by navigating to System AdministrationConfigurationSystem ConfigurationBizx. Only those instances that are integrated following best practices can be sealed successfully. The standard integration statuses are:

  • Sealed: Integration is sealed and cannot be updated by an Admin or Partner.

  • Confirmed by System: Integration has been validated by SAP and is ready to be sealed.

  • Confirmed by Admin: Confirmed by system administrator.

Configuration Requirements

To request to seal your integration navigate to System AdministrationConfigurationSystem ConfigurationBizx and choose the Request for Sealing button in the Learning Integration Status section.

If the instances cannot be sealed then there will be a warning in the Learning Integration Status section.

Technical Details

Reference NumberLRN-145179
Product
  • Learning
Module
  • Learning
Feature
  • Not Applicable
ActionInfo only
EnablementAutomatically on
Link to Demo 
LifecycleGeneral Availability
TypeNew
Major or MinorMajor
Business Process Variant
  • Not Applicable
Software Version
  • 2H 2023
Valid as Of2023-11-17
Latest Document Revision2023-10-13

Related Information

Horizon Visual Theme in Learning Administration

The Horizon visual theme is available on select pages within Learning Administration.

The Horizon visual theme is a purely visual change. There's no impact on functionality or data on pages that use it. It includes the following visual changes:

  • Updated visual treatment, such as rounded corners and drop shadows
  • Updated typography, such as font sizes and font weights
  • Updated default color palette, with higher contrast
  • Updated theming, with more consistent use of colors in custom themes
  • Updated icon set
  • Updated spacing, such as margins and padding

The Horizon visual theme is the latest design standard for all SAP applications. Learning Administration has adopted it so that the user experience is more modern, engaging, and consistent.

Configuration Requirements

By default, we set adminFioriHorizonEnabled=false. To enable the Horizon theme for select pages in Learning Administration, go to System AdministrationConfigurationSystem ConfigurationLMS_ADMIN and set adminFioriHorizonEnabled=true. After enabling the feature, refresh your browser to see the theme changes.

What's Changed

How It Looks Now

In the current version, administrators can enable the Horizon theme and experience the theme in select pages in Learning Administration.

How It Looked Before

In the previous version, the Horizon theme wasn't supported in Learning Administration.

Technical Details

Reference NumberWEF-117408
Product
  • Learning
Module
  • Learning
Feature
  • Theming
ActionInfo only
EnablementCustomer configured
Link to Demo 
LifecycleGeneral Availability
TypeNew
Major or MinorMinor
Business Process Variant
  • Not Applicable
Software Version
  • 2H 2023
Valid as Of2023-11-17
Latest Document Revision2023-10-13

Related Information

Deprecation of Support for Skype

Support of Skype as a VLS vendor for SAP SuccessFactors Learning will reach End of Maintenance on May 17, 2024 and will be Deleted on November 15, 2024.

VLS Vendor Configuration Template Available in Learning Administration

We've added the ability to populate the default VLS vendor configuration template while adding a new VLS configuration in Learning Administration.

Administrators can now select a VLS vendor from the dropdown list to populate the default configuration template in System AdministrationConfigurationVLS Configuration.

The system also validates the configuration when saving and an error message is displayed if the configuration is invalid.

We delivered this feature to help prevent validation errors and provide administrators with a more simplified experience while configuring VLS vendors in Learning.

Configuration Requirements

Any VLS configuration files that were created before this release don't need to be updated and will continue to work as expected. Please refer to the Implementing Virtual Learning Systems (VLS) guide for details about your vendor's configuration settings.

What's Changed

In the current version, administrators can populate the VLS configuration template directly in Learning Administration when adding a new VLS Configuration.

In the previous version, administrators were required to download configuration templates from SAP Downloads before they could add a new VLS Configuration in Learning.

Technical Details

Reference NumberLRN-145613
Product
  • Learning
Module
  • Learning
Feature
  • Virtual Learning Systems
ActionInfo only
EnablementAutomatically on
Link to Demo 
LifecycleGeneral Availability
TypeChanged
Major or MinorMajor
Business Process Variant
  • Not Applicable
Software Version
  • 2H 2023
Valid as Of2023-11-17
Latest Document Revision2023-10-13

Related Information

Enhancements to Support Microsoft Teams Virtual Learning Events

We now validate the VLS configuration each time changes are made to a Microsoft Teams virtual learning event. We also now support the co-organizer role for Microsoft Teams virtual learning events.

We've enhanced our system with the follow features to better support virtual learning events where Microsoft Teams is the VLS vendor:

  • When administrators create a class, update a class, register users, or withdraw users from a class where Microsoft Teams is the selected VLS vendor, the system checks to ensure the configuration is valid and the connection with the VLS vendor is established. If the configuration is invalid, a vendor-specific error message is displayed describing the error. The error must be resolved before the task can be completed.
  • When a secondary instructor is associated with a virtual time slot in SAP SuccessFactors Learning, they are now automatically added as a co-organizer in the corresponding Microsoft Teams meeting. The co-organizer has the ability to start meetings and has the same access to the Meeting options and event recordings as the primary instructor.
Note

The co-organizer role doesn't replace the primary instructor role. Attendance credit is still calculated based on the primary instructor's presence in the session.

We’ve added these features based on customer feedback for an updated user experience. We've included enhancements from Customer Community Idea 287646.

Technical Details

Reference NumberLRN-146103
Product
  • Learning
Module
  • Learning
Feature
  • Virtual Learning Systems
ActionInfo only
EnablementAutomatically on
Link to Demo 
LifecycleGeneral Availability
TypeChanged
Major or MinorMinor
Business Process Variant
  • Not Applicable
Software Version
  • 2H 2023
Valid as Of2023-11-17
Latest Document Revision2023-10-13

Related Information

Enhanced Intelligent Recommendations Available in Opportunity Marketplace

Intelligent recommendations of learning items and assignments generated by SAP’s machine learning algorithm are available in Opportunity Marketplace. The algorithm uses your profile data and system interactions.

Here's an overview of the changes:

  • A new section Top Picks for You is added to display mixed intelligent recommendations of learning items and assignments.
  • An indicator is added right next to the title of sections where opportunities are generated by machine learning technology, namely Top Picks for You, Explore Career Options, and Learn New Skills.
  • Intelligent assignment recommendations are generated based on the following data:

    • User profile
    • Growth Portfolio data from Talent Intelligence Hub
    • User activities
    • Assignment data

We built this enhancement so that your organization can take advantage of machine learning technology to help your workforce reach its potential with personalized development paths.

Configuration Requirements

  • You need to enable intelligent assignment recommendations in Manage Intelligent Recommendations in Opportunity Marketplace in order for intelligent assignment recommendations to appear in the Top Picks for You section.
  • You need to turn on Enable Personalized Recommendations in Admin CenterCompany System and Logo Settings in order for intelligent learning recommendations to appear in the Top Picks for You section and the Learn New Skills section.
  • You need to choose Career Explorer as the role recommendation source for Opportunity Marketplace in order for intelligent job role recommendations to appear in the Explore Career Options section.

Role-Based Permission Prerequisites

You need to have the Administrator PermissionsManage Opportunity MarketplaceManage Intelligent Recommendations in Opportunity Marketplace permission to access the Manage Intelligent Recommendations in Opportunity Marketplace page and make changes.

What's Changed

In the current version, a new section Top Picks for You is added and an indicator is added to sections when there are intelligent recommendations based on machine learning available.

In the previous version, there was no specific section on the Opportunity Marketplace landing page for intelligent recommendations based on machine learning and there was no indicator for sections offering intelligent recommendations.

Technical Details

Reference NumberOMP-3300
Product
  • Opportunity Marketplace
  • Learning
Module
  • Learning
  • Opportunity Marketplace
Feature
  • Course Recommendations
  • Opportunity Marketplace Assignments
ActionInfo only
EnablementCustomer configured
Link to Demo 
LifecycleGeneral Availability
TypeNew
Major or MinorMajor
Business Process Variant
  • Not Applicable
Software Version
  • 2H 2023
Valid as Of2023-11-17
Latest Document Revision2023-10-13

Related Information

Tags of Attributes Reportable in Story Reports for Learning

You can now include tag information in a Story report for Learning attributes. These tags are keywords that are maintained in Talent Intelligence Hub.

You can join the Tags table with the Attributes table to report information on:

  • Tag ID

  • Tag Status

  • Tag Name

Additionally, we've made enhancements to the existing table and column labels available within several Learning schemas.

Brief Summary of the Table Updates

Affected Learning SchemaIn the previous release, the tables were...In the current release, the tables are...
Learning EntitiesCompetencyAttributes
Competency Program AssociationAttribute to Programs Association
Competency Item AssociationAttribute to Items Association
Learning User ActivityLearning Competency CompletionsLearning Item and Associated Attribute Completions

Brief Summary of the Column Updates

Providing tags in a Story report allows you to have a clear view of the tags associated with different attributes. We also wanted to provide meaningful labels for users in Story reports.

Configuration Requirements

  • You have enabledStories in People Analytics.

  • You have upgraded to Talent Intelligence Hub.

Role-Based Permission Prerequisites

Ensure that you have the View Competency and Edit Competency permissions in Learning Administration (System AdministrationSecurityRole Management).

What's Changed

How It Looks Now

Technical Details

Reference NumberLRN-148353
Product
  • Learning
  • People Analytics
Module
  • Learning
  • Analytics
Feature
  • Story Reports
  • Competencies
ActionInfo only
EnablementAutomatically on
Link to Demo 
LifecycleGeneral Availability
TypeNew
Major or MinorMinor
Business Process Variant
  • Not Applicable
Software Version
  • 2H 2023
Valid as Of2023-11-17
Latest Document Revision2023-10-13

Related Information

Prompt for Users to Give Product Feedback

We now prompt users on some pages to complete a product feedback survey.

The Product Feedback feature enables us to continually improve our software by gathering feedback directly from users in a survey. We now periodically prompt users to take the survey on certain pages, about 3–5 times a year. The prompt only appears on pages where we've turned it on. For example, in 2H 2023, we've turned it on for some pages in Learning when the new Learning experience and the Course Home experience are enabled.

Users are prompted to either take the survey or get a reminder later.

This enhancement enables us to gather product feedback more quickly, for targeted pages.

Configuration Requirements

Occasional user prompts are part of the Product Feedback feature. You can't turn off just the prompts, but you can turn off the feature, by selecting the Disable Product Feedback in Page Header setting on the Company System and Logo Settings page.

What's Changed

In the current version, some users are automatically prompted, on some pages, to provided product feedback in a survey.

In the previous version, users weren't prompted to provide product feedback. They could only access the survey by choosing the Give Product Feedback icon in the page header.

Technical Details

Reference NumberWEF-125547
Product
  • Learning
  • Platform
Module
  • Learning
  • Platform
Feature
  • Product Feedback
ActionInfo only
EnablementAutomatically on
Link to Demo 
LifecycleGeneral Availability
TypeChanged
Major or MinorMinor
Business Process Variant
  • Not Applicable
Software Version
  • 2H 2023
Valid as Of2023-11-17
Latest Document Revision2023-10-13

Related Information

Updated Design of HTTP Error Pages

We updated the design of static error pages that are shown in case of HTTP errors.

A static error page is shown when an error can't be handled more gracefully, within the application. For example, when the web application receives a standard HTTP response status code from the server, we display a static error page. We provide static error pages for many industry-standard HTTP errors, such as 404 Page Not Found and 503 Service Unavailable.

We updated these pages for a more consistent and modern user experience.

What's Changed

How It Looks Now

In the current version, the static error page for a 404 error has a modern design and our latest branding.

How It Looked BeforeIn the previous version, the static error page for a 404 error had an outdated design and branding.

Technical Details

Reference NumberWEF-115782
Product
  • Platform
  • Learning
Module
  • Platform
  • Learning
Feature
  • Theming
ActionInfo only
EnablementAutomatically on
Link to Demo 
LifecycleGeneral Availability
TypeChanged
Major or MinorMinor
Business Process Variant
  • Not Applicable
Software Version
  • 2H 2023
Valid as Of2023-11-17
Latest Document Revision2023-10-13

Related Information

Supplementary Resources

The following are useful supplementary resources for the 2H 2023 release:

Stay Informed! Second Half 2023 SAP SuccessFactors Release Details. This blog post is dedicated to keeping Partners informed about the 2H 2023 Release.

SAP SuccessFactors 2H 2023 Release Highlights. Note that you might need to register to access the following content: Discover key innovations in the SAP SuccessFactors second half 2023 release.

Monthly Global Delivery Enablement Highlights

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