Getting started with learning analytics

Explore the SAP Learning analytics dashboard

The SAP Learning Hub Analytics Dashboard provides you with a comprehensive view of all learning and certification activities across your organization. You have access to up-to-date insights, empowering you to make informed, data-driven decisions that move your organization forward. 

With the analytics dashboard, you can effortlessly track your employees’ learning and engagement across various content formats.  Daily refreshed data lets you monitor participation and knowledge retention with metrics like active learners and average time spent. You can also track certifications to ensure compliance and team readiness.

Who is it for?
SAP Learning Hub administrators, learning managers, and anyone who needs a comprehensive view of training and certification data.

Access to the Learning Analytics Dashboard is restricted to authorized users within your organization. The following roles may be granted access:

• Main Admin: The Technical Contact /IT Contact named in your SAP Learning Hub contract (access is granted automatically).
• Admin: Additional admins that support the dashboard access can be requested.
• Reporting Role: Can view Learning analytics only.

There are two primary methods to request admin or reporting user access to the dashboard:
Option 1: Support Ticket Submission

The admin can create a case in our SAP Learning self-service portal via SAP for Me or the SAP Learning Hub Support Portal.

• Create a case and select Technical Queries > Booking & Order.
• Specify that you wish to add admin or reporting users to the Learning Analytics Dashboard.

Option 2: Email Request (Large Organizations)

• If your organization has 100+ SAP Learning Hub licenses, the admin can request access by emailing learninghub.admin@sap.com.
• Include your organization’s details, user information (user names/emails), and the specific access level requested.

Note: Your organization may have admin/reporting users equivalent to up to 5% of your licensed learners, with an absolute maximum of 100 admin/reporting users.

To access the SAP Learning Hub Analytics dashboard:

1. Go to the SAP Learning Site.
2. Select My Learning from the top menu or click the Go to My Learning button.
3. On the My Learning page, click Learning Analytics in the left menu under the My Learning section.

Yes. You can request anonymized access to the Learning Analytics dashboard if your organization requires it.

How to Request Anonymized Access

• Create a case in our SAP Learning self-service portal, indicating your need for anonymized analytics access.

What Does Anonymized Access Mean?

With anonymized access:

• You will not be able to access the “Explore and Export Data” sections of the dashboard, as these contain individual learner data.
• You may request detailed, anonymized reports up to once per month by creating a case in our SAP Learning self-service portal