Key Terms and Administrator Introduction

The SAP Signavio Process Transformation Suite is a powerful all-in-one platform to optimize business processes and drive intelligent business transformation with live insights. It offers you an integrated solution that allows you to mine, model, analyze, optimize, and run your processes - all at the accelerated speed of insights.

SAP Signavio Solutions run on different servers. Based on the URL, your workspace belongs to a specific region:

• https://app-us.signavio.com/ is hosted in the USA.
• https://editor.signavio.com is hosted in Germany.
• https://app-au.signavio.com is hosted in Australia.

All supported browsers are mentioned on the following page.

Let's look at the solutions that make up the SAP Signavio Process Transformation Suite.

Allows you to design processes, understand the as-is and the to-be design, and determine the automation potential for robot process automation (RPA).

Administrative features include:

• Manage users and access rights.
• Define workspace and modeling.
• Manage governance and security settings.

Allows you to build a centralized, real-time view of customer experience.

• Align the entire organization alongside critical customer and employee outcomes.
• Collaborate on modeling journeys by getting feedback.
• Understand the interdependency between customer sentiment, moments of truth, and underlying process operations.
• Integrate operational and experience data with journeys.

Allows you to maintain organizational and regulatory compliance of all documented processes. Build up workflows with BOMN 2.0 standard.

Get approval from key stakeholders on all documented processes.

Maintain process relevance and maturity with regular process review.

Administrative features include:

• Manage workflow users, groups, and tags.
• Define icons for different process states.

Enables you to understand your process performance using 40+ delivered process flows and 900+ typical issues and inefficiencies.

• Leverage data: make data-driven decisions about which business areas to prioritize for improvement.
• Get insights: fast updates happen daily.
• More is to come: the number of available process flows increases with every release.

Understand and monitor processes, evaluate gaps, connect through third-party / OOTB PI connectors.

Administrative features include:

• Assign roles to users and groups for an investigation.
• Restrict data sets and create data views.

The SAP Process Automation complements the SAP Signavio Process Transformation Suite. The solution is an AI-powered, intuitive, and no-code solution for workflow management and RPA.

With visual drag-and-drop tools and prebuilt industry-specific content, you can simplify business process automation, improve process efficiency, and enhance business agility.

Allows you to crowd-source on improvement ideas and to-be items.

Administrative features include:

• Manage user accounts and groups.
• Manage attribute visualizations.
• Determine the view for different audiences.
• Customize the appearance with a color theme and logo.

Administrators manage workspace settings and user access. They make sure that the workspace remains well-structured and organized regardless of the number of users.

The first user registering for a workspace is by default an administrator. They are known as "Tenant Owner" and cannot be deleted.

We recommend this role for IT-skilled users who are familiar with the software and BPMN to manage the administrative tasks as they have extensive rights to the workspace. It is recommended to communicate and document changes to your administrative team, so all administrators are up-to-date.