Making Customers Successful with AI

Objective

After completing this lesson, you will be able to understand the importance of using a human-centered approach to identify and define AI use cases and recognize the value of aligning AI initiatives with business and user needs.

About the Course

As AI becomes increasingly integral to business efficiency and competitiveness, understanding how to frame these technologies within the context of your specific goals and challenges is crucial. Join us as we delve into practical steps to kickstart your AI journey and design experiences that drive real value.

Let’s summarize what you’ve learned:

  • Human-Centered AI: Start with the user and business needs to identify meaningful AI use cases.
  • Strategic Importance of AI: AI is essential for maintaining competitiveness in today’s business landscape.
  • Keep Clear Objectives: Define what your organization wants to achieve with AI before diving into technology.
  • Create Outcome-Focused Solutions: Ensure AI implementations solve real business problems and drive tangible results.

Challenge: Spot the Differences and Win!

Throughout the lessons of this training, our crafty speakers have made some sneaky changes in the set. Can you catch them?

Your Mission: Watch closely all videos and note differences in the set between videos from different lessons (e.g. different plant between lesson 1 and 3). Note as many as possible and send your mailto:apphaus@sap.com.

What's in it for you? The first 10 participants to send 20 differences will receive a printed set of the Opportunity, Limitation, and Ideation cards - perfect for your Business AI Explore and Design workshops!

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Learning

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