Explaining the Quality Notification Process Flow

Objectives

After completing this lesson, you will be able to:

  • Explain the difference between the Independent and Purchase Order based Quality Notification process flows

Independent Quality Notification Process Flow

An Independent Quality Notification is a Quality Notification that exists independent of any Purchase Order or other document. Quality Notifications can be created and acted upon without the need to associate them with any specific document.

Select the number icons to learn more about the Independent Quality Notification process flow.

Independent Quality Notification Demonstration

The two videos that follow walk through the steps of creating and processing an Independent Quality Notification. The process starts in the SAP system. The Quality Notification is sent to the Supplier on the SAP Business Network. The Buyer and Supplier update the Quality Notification until the issue is closed.

For a demonstration of the Independent Quality Notification (without a Purchase Order), watch these videos.

Purchase Order based Quality Notification Process Flow

A Quality Notification may be associated with a document, such as a Purchase Order, or may be independent of any document. In this section we describe the process flow for a Quality Notification that is associated with a Purchase Order. These types of Quality Notifications are created and acted upon as a result of goods or services that are associated with a Purchase Order.

Select the number icons to learn more about the Purchase Order based Quality Notification process flow.

Purchase Order based Quality Notification Demonstration

The two videos that follow walk through the steps of creating and processing a Quality Notification based on a Purchase Order. The process starts in the SAP system. The Quality Notification is sent to the Supplier on the SAP Business Network. The Buyer and Supplier update the Quality Notification until the issue is closed.

Supplier Initiated Quality Notification Process Flow

Quality Notifications can be initiated by either the Buyer or the Supplier. The general rule is that the party receiving the goods or services is the one that creates the Quality Notification. In a standard Purchase Order process flow, the Buyer would receive goods or services from the Supplier. If the goods or services were defective, then the Buyer would create a Quality Notification to initiate the process flow. In other cases, the Supplier (or Subcontractor) may receive goods or services from a Buyer or Component Supplier. In this case, they may detect defective goods or services and initiate the Quality Notification process.

Select the number icons to learn more.

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