Learn how to sort, group, and summarize data.
Sorting Records
Once you have selected the records to print and positioned them on your report, you will likely want to sort them in a meaningful sequence. For example, you may want to sort them in alphabetical order or from highest to lowest sales. If you do not specify a sort order, Crystal Reports displays the records in their natural order, that is, the order in which they appear in your database.

Each field in the Sort Fields list can be assigned a sort direction in ascending or descending order independently. For example, you could sort your list by Region in alphabetical order, then by company in descending order of Last Year Sales.
Sort Control
A sort control allows the users to choose a sort direction without refreshing information from the database.
Users can sort the fields by clicking the sort arrows that appear beside the text object. The report promotes the selected field temporarily to the top of the sort order. When a second Sort Control is used, the first is returned to its original position in the sort order and the second is promoted to the top sort.
Note
To enable a Sort Control on a field, that field must be included in the Sort Fields list first.
Removing a Sort Control
To remove a sort control, choose Not Interactive.
The Sort Control is removed from the report.
Play the following video to learn how to implement interactive sort controls on a report.