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Scrolling tab | Discovering SAP S/4HANA Service

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Describing the Day-to-Day Activities of Employees Working with SAP S/4HANA Service

Identifying Solutions for Service Processing from SAP

Working with Master Data and Organizational Structures in SAP S/4HANA Service

Executing Service Processes with SAP S/4HANA

Analyzing Service Processes with SAP S/4HANA

SAP S/4HANA Service - Process Overview for Decision Makers

This learning journey will guide you through the core concepts and business processes of SAP S/4HANA Service.

Discover the basics of SAP S4 HANA service management and learn about the available service processes, prerequisites, organizational structure, and technical asset modeling. Demonstrations and knowledge checks included. # This description was auto-generated #

Discovering the Basics of SAP S/4HANA Service

Are you a decision maker interested in finding out what solutions SAP has to offer in the area of service management? Do you want to know what types of service processes are supported in SAP S4 HANA and what their prerequisites are? The learning journey discovering the basics of SAP S/4HANA service tries to provide you with this information. This learning journey is relevant for anyone who needs an overview of available service processes in SAP S/4HANA, SAP S/4HANA Cloud Private Edition, and SAP S/4HANA Cloud Public Edition. Service processes like on-site service, in-house repair, and recurring services are covered, as well as the need to maintain an organizational structure and to model a technical asset structure using various types of technical objects. service processes in SAP S/4HANA is also discussed. Demonstrations and knowledge checks are included to help endorse your new success. Sound exciting? Let's get the journey started!

The Onsite Service module in SAP S/4HANA focuses on managing and executing end-to-end service processes for field services. It covers the creation and processing of various service-related documents, including Service Requests, Service Orders, and Quotations. In this live session, you will learn how to manage service confirmations and carry out service billing efficiently. In addition, you will learn about the handling of external services, ensuring a comprehensive approach to managing all aspects of onsite service delivery, from initial request to billing and completion.

On-Site Service - Service Management in SAP S/4HANA

In this live session, you will learn about recurring services in SAP S/4HANA, which are structured maintenance tasks designed to trigger based on specific criteria to ensure consistent and effective upkeep of assets. Time-based services are scheduled at regular intervals, such as every six months. Performance-based maintenance occurs when a specific milestone, like 10,000 km, is reached. Condition-based maintenance is triggered when a condition deviates from a defined range, such as a thread depth falling below 15 mm or a temperature rising above 85°C. Predictive Maintenance leverages real-time IoT data to anticipate and prevent machine failures proactively, ensuring equipment reliability and efficiency.

SAP S/4HANA Service - Process Overview for Decision Makers

Record of Achievement

Pass all the quizzes and receive a digital badge

Discovering SAP S/4HANA Service

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