You can choose not to allow users to turn e-mail notifications on and off. This can be set through Administration Center→ Company Settings → Company System and Logo Settings. Select the checkbox beside This option allows a company-wide setting on whether users will receive E-mail notifications. If ‘checked’, all users will receive E-mail on all workflow related process. If not checked, each user has an option to turn notification on/off. Choose SaveCompany System Setting at the bottom of the page to save changes.
User-Specific E-mail Notification Options
You can grant users permission to select their e-mail notification preferences using the Settings menu. If this is enabled, users can decide if they want to receive SAP SuccessFactors e-mail notifications.
Users can turn their e-mail notifications on or off by going to the Name menu, selecting Settings, and choosing Notifications. Then they can select the e-mail notification option that they prefer.
Note
If a user chooses not to receive e-mail, this applies to all SAP SuccessFactors notifications.Changes to User E-mail Notifications
If your company allows users to turn notifications on or off within their personal Settings, you, as an administrator, can manually override a user’s own preference to receive e-mail notifications, or can change the setting on behalf of a user.
You can also use this option to troubleshoot when users indicate that they are not receiving system e-mails, and can turn them back on.