
Services is one of the pillars of the five SAP Enterprise Architecture Framework covering:
- Methodology
- Reference Architecture Content
- Tooling
- Practice
- Services
Services are supporting transformations by applying the SAP Enterprise Architecture Methodology and using Enterprise Architecture Tooling and SAP Reference Architecture Content. Services can be sourced from SAP, other external providers, or provided by the organization performing the practice. They can include enablement of different Enterprise Architecture target roles in customers’ and partners’ organizations provided.

The offering is grouped in modules which are further grouped in categories which partially matches the EAM domains. It is beyond the scope of this training to go deep into delivers suitcases of each of the modules. The benefit of the approach is that many modules are no longer generic tasks like "Roadmap", but rather form a stringent set of often specific architecture work.
No single service will demand that all modules will need to be delivered from left to right. We rather see a set of service components and recommend splitting up the overall delivery into more consumable delivery sub-patterns.
During scoping specific modules can be identified and can be delivered in three levels of depth:
- Informal – This is only an outside in perspective of the topics
- Light – implies on workshop with a limited but customer specific outcome
- Focus – implies specific preparation calls and a dedicated customer specific delivery
There are three use cases for architecture service of which the first one is the most needed and comprehensive one.
Use Cases of Services

Use of Service in Transformation Programs
The North Star Architecture service approach can be used to support transformation programs. This support can be run jointly by customer and SAP teams or by only one of the parties. The core enterprise architecture domains covered are Business Architecture, Application Architecture, and Roadmap.

Ongoing Enterprise Architecture Governance
The service helps to establish and run architecture governance activities, such as confirming or defining architecture principles. This typically includes a regular (possibly quarterly) review of the target architecture and transformation roadmap.

Building the Practice
Depending on the current maturity of the Enterprise Architecture Practice service can help to increase the value and effectiveness of using Enterprise Architecture as an enabler during complex transformations. This start with identifying a minimal but effective set of needed Enterprise Architecture Artifacts up to establishing a community structure to enable architects applying reference architecture and new methodologies and tooling.
Iterative Delivery Patterns
No single service will demand that all modules will need to be delivered from left to right. We rather see a set of service components and recommend splitting up the overall delivery into more consumable delivery sub-patterns. The three depicted patterns shown are examples of a longer list of pre-defined patterns which are provided as part of customer engagements.
The benefit of the pattern is, that they come with a pre-defined aligned flow of inputs and outputs between the different modules.