The last phase, "Enable a Practice of Empowerment", focuses on the organizational dimension of enterprise integration to empower yourself. This should be achieved by:
- Establishing integration as a recognized discipline and knowledge sharing culture (best practices).
- Positioning integration as a strategic differentiator.
- Providing a holistic view on integration.
- Establishing knowledge sharing culture (best practices).
- Improve communication between teams.
SAP Integration Solution Advisory Methodology can help you to reach those goals. The framework describes one sample approach, as follows:
- Set up the organizational structure (Define and introduce integration roles and set up an Integration Center of Excellence).
- Establish integration governance.
- Implement integration quality assurance.
Identify Different Integration Roles
When it comes to integration, the exchange and collaboration of different colleagues with each other plays an important role. Different teams need to work together to define the scope, as well as to implement and run the integration smoothly. For example, the Enterprise Architect helps with the definition, the communication, and the continuous improvement of the evaluation of a new integration reference architecture, while the Application Developer takes over the provisioning of customer-specific APIs. All in all, each role plays an important part in making the integration a success.
The SAP Integration Solution Advisory Methodology includes frequently used integration roles in organizations, together with their typical responsibilities and some sample activities in the context of SAP. The concrete definition of integration roles depends on your specific customer context. You can use the outlined integration roles as a starting point and adapt/extend them to your specific needs. These roles can help you to establish an integration competency center within your organization and derive areas for self-service integration, for example, simple integration tasks covered by citizen integrators.
The following figures outline the different roles: