As you can see, APM has many ways to configure settings to meet the needs of the business. Let’s look at two settings that are important for most implementations: global features and language settings.
Objectives
After completing this lesson, you will be able to:
As you can see, APM has many ways to configure settings to meet the needs of the business. Let’s look at two settings that are important for most implementations: global features and language settings.
The Global Features page includes a list of options that allow the implementor to enable or disable specific tasks related to payout processing. This option can be found under Administrator → Configuration → Global Features.
By default, some global features are already enabled. Some key features you can control on this page are:
Customer Match enables the Producer Ownership tab of the Customers portal, which allows the creation of match rules.
Credentialing enables the licensing and credentialing features of APM.
Data Dictionary grants access to information in the data dictionary.
Data Protection and Privacy (DPP) enables the Data Protection and Privacy feature of the system. When enabled, the system performs additional steps to protect and log private data.
Holds allows the system to place a hold on payments based on configured rules.
Select the link 'Managing Global Features in APM' to get more information.
In this exercise, you will use Global Features to enable the features you will need to configure APM.
Step 1.
Enable Customer Match using Global Features.
From the Administrator portal, select Configure → Global Features.
Verify the Credentialing feature is enabled.
Verify the Data Dictionary feature is enabled.
Scroll to the Customer Match row and select the checkbox.
Select Save.
By default, English is the only language in the APM system, but you can configure additional language and set any as the default.
Administrators can add additional languages, and individual users can designate a default on their user profile. Once you have added a language, you can add a translation term to any entity label, such as a code type, field, or form label.
To add a language:
To add a language translation to a field label:
The image below shows the addition of a language translation of the First Name field on the Producer record into German.
Select the link 'Configuring Languages in APM' to get more information.
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