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SAP Learning Class | Implementing SAP S/4HANA Cloud, Private Edition for Service

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Explaining Solutions and Deployment

Exploring UI Clients for SAP S/4HANA Service

Describing Organizational Levels

Exploring Master Data

Working with the Interaction Center

Working with Service Order Management

Working with Additional Service Processes

Planning and Performing In-House Repairs

Working with Service Contracts

Working with Recurring Service

Exploring the Integration to Sales

Exploring Analytics in SAP S/4HANA Service

Implementing SAP S/4HANA Cloud Private Edition for Service 

This learning journey will introduce you to the essential business processes of SAP S/4HANA Service and the integration with other functional areas in S/4HANA. This learning journey is valid for SAP S/4HANA Service deployed on premise (OP 2023) or in the private cloud.

Discover the essential business processes in SAP S4 HANA Service with this comprehensive foundation course. Learn about service management, SAP Activate, organizational structures, service processing, and more. Start your learning journey today! # This description was auto-generated #

Implementing SAP S/4HANA Cloud, Private Edition for Service

Are you a consultant or a project team member who wants to learn about the basic business processes in SAP S4 HANA Service as a basis for implementing the application? If so, then this foundation course is tailored for you. Welcome to the learning journey applying SAP S4 HANA Service. The course will explain how SAP S4 HANA service is embedded into the Intelligent Enterprise and how the different parts of the solution interact to effectively manage your Service Master data and service processes. This also includes information on the implementation method SAP Activate. Within 12 units, you will learn about the essential business processes of SAP S4 HANA service, including the integration with other functional areas in SAP S4 HANA. You will learn about the organizational structure of SAP S4 HANA service, including internal and external business partners. In terms of service processing, the focus is on-site service as well as in-house repairs. Further focus topics are service contracts and recurring services. You will find out how the orchestration of service order templates, time-based maintenance plans and maintenance plan scheduling optimize planning and execution of repetitive service tasks. In addition topics such as the interaction center, service with advanced execution, and analytics will be discussed. Enjoy the learning journey!

S47000_Teaser.mp4

Are you a consultant or a project team member who wants to learn about the basic business processes in SAP S4 HANA Service as a basis for implementing the application? If so, then this foundation course is tailored for you. Welcome to the Learning Journey Applying SAP S4 HANA Service. The course will explain how SAP S4 HANA Service is embedded into the Intelligent Enterprise and how the different parts of the solution interact to effectively manage your service master data and service processes. This also includes information on the implementation method SAP Activate. Within 12 units, you will learn about the essential business processes of SAP S4HANA service, including the integration with other functional areas in SAP S4HANA. You will learn about the organizational structure of SAP S4HANA service, including internal and external business partners. You will find out about relevant service master data such as products and technical object hierarchies comprising functional locations, pieces of equipment and bills of materials. In terms of service processing, the focus is on-site service as well as in-house repairs. Further focus topics are service contracts and recurring services. You will find out how the orchestration of service order templates, time-based maintenance plans and maintenance plans scheduling optimized planning and execution of repetitive service tasks. In addition, topics such as interaction center, maintenance service and analytics will be discussed. Enjoy the learning journey.

The Onsite Service module in SAP S/4HANA focuses on managing and executing end-to-end service processes for field services. It covers the creation and processing of various service-related documents, including Service Requests, Service Orders, and Quotations. In this live session, you will learn how to manage service confirmations and carry out service billing efficiently. In addition, you will learn about the handling of external services, ensuring a comprehensive approach to managing all aspects of onsite service delivery, from initial request to billing and completion.

On-Site Service - Service Management in SAP S/4HANA

In this live session, you will learn about recurring services in SAP S/4HANA, which are structured maintenance tasks designed to trigger based on specific criteria to ensure consistent and effective upkeep of assets. Time-based services are scheduled at regular intervals, such as every six months. Performance-based maintenance occurs when a specific milestone, like 10,000 km, is reached. Condition-based maintenance is triggered when a condition deviates from a defined range, such as a thread depth falling below 15 mm or a temperature rising above 85°C. Predictive Maintenance leverages real-time IoT data to anticipate and prevent machine failures proactively, ensuring equipment reliability and efficiency.

Implementing SAP S/4HANA Cloud Private Edition for Service

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