Knowledge quiz

It’s time to put what you’ve learned to the test, get all the questions right to pass this unit.

Q1.

Which of the following are challenges for customers related to technological innovation?

There are two correct answers.

Sustainability

Fostering Agility

Increased customer demand

Optimizing business processes

Q2.

Which of the following are challenges for customers related to landscape complexity?

There are two correct answers.

Analytical flexibility.

Responding to changing customer needs.

Macroeconomic unpredictability.

Adapting business processes.

Q3.

Which of the following are challenges for customers related to business change?

There are three correct answers.

Disruption of supply chains.

Changing customer preferences.

Data and device security.

Regulatory compliance