You have learned the basics of the coupon module, there are more out of the box special coupon-related features. Let’s examine the following two special features:
- The Customer Coupon Module enables customers to redeem special coupons assigned to them.
- Note that this feature uses Assisted Service Mode(ASM), which allows customer service representatives to offer real-time sales and support directly through the storefront. For a brief overview of ASM, consider watching the video titled Improving the User Experience with the ASM
- Explore the following interactivity for a demonstration on using customer coupons with ASM.
- The Coupon Giveaway Promotions enable us to use a coupon also as an action in a promotion.