Explore the following links to access online resources that can assist developers in navigating the SAP Commerce portals, learning platforms and product support.
Links Related to SAP Commerce Cloud
- SAP Commerce Cloud Entry Portal
- This entry portal for SAP Commerce Cloud provides links to all dedicated portals for SAP Commerce Cloud and its related systems/applications. From here, you can access the help portals for:
- SAP Commerce Cloud in the Public Cloud (also known as Commerce Cloud Version 2 or CCV2)
- SAP Commerce On-Prem solution (note that the 2205 release is the last on-prem solution release). For the latest information, visit the SAP Commerce Cloud in the Public Cloud help portal.
- This entry portal for SAP Commerce Cloud provides links to all dedicated portals for SAP Commerce Cloud and its related systems/applications. From here, you can access the help portals for:
- SAP Commerce Cloud in the Public Cloud - Major Portal
- This major portal provides comprehensive information on the latest SAP Commerce Cloud version.
- You can search for all related documentation, including features and modules of SAP Commerce Cloud in the Public Cloud. You can also find other products like SAP Commerce Cloud Composable Storefront (Spartacus), Intelligent Selling Services for SAP Commerce Cloud (ISS), and SAP Commerce Cloud Integration Extension pack.
- SAP Commerce Cloud Composable Storefront
- This help portal covers SAP Commerce Cloud Composable Storefront (Spartacus) from version 5.0 (the official starting version as part of SAP’s commercial offerings) to version 2211 (the latest version matching SAP Commerce Cloud).
- You can find feature lists, installation guides, development guides, upgrade and migration information, end-user documentation, and more.
- Intelligent Selling Services for SAP Commerce Cloud
- This help portal covers Intelligent Selling Services for SAP Commerce Cloud (ISS)
- You can find introduction and onboarding guide, feature descriptions, and support information.
- For an intuitive introduction to ISS, you can also explore the learning journey: Enabling AI-Based Personalized Product Recommendation with Intelligent Selling Services for SAP Commerce Cloud
- SAP CX AI Toolkit
- This help portal covers the SAP CX AI Toolkit, a powerful tool leveraging artificial intelligence to enhance the value and boost the productivity of SAP Customer Experience products, including SAP Commerce Cloud.
- You can find the feature scope description, onboarding guide, set up and security guide, and user guide of the toolkit.
- For a quick overview, check out the video Using SAP CX AI Toolkit in SAP Commerce Cloud.
Learning Platforms and Product Support
- SAP Commerce Cloud Role-based Learning Journeys
- We provide role-based learning journeys for SAP Commerce Cloud, with dedicated steps to guide you from novice to becoming an expert.
- You can access the learning journey for the Developer role, or switch to other roles using the "Explore for Other Roles" link at the top right:
- SAP Learning (learning.sap.com/LSC)
- We offer a one-stop destination for learning all SAP solutions, featuring self-paced learning journeys, business and technical videos, and advanced expert enablement offerings.
- Dedicated learning journeys, live sessions, practice systems, and proficiency-based videos are available for SAP Commerce Cloud, including:
- Explore the Technical Essentials of SAP Commerce Cloud
- Expand upon Technical Essentials of SAP Commerce Cloud
- Understanding the Purpose of SAP Commerce Cloud, its Components and User Roles
- Hands-on Practice for SAP Commerce Cloud
- Expert Deep Dive Live Sessions for SAP Commerce Cloud
Look out for more learning resources!
- SAP Learning Hub
- This subscription-based learning portal covers all SAP solutions, including SAP Commerce Cloud.
- It functions similarly to LSC and also serves as its backend system. The portal offers dedicated learning journeys tailored to specific user roles, instructor-led live sessions, learning rooms, practice systems, certification information, and Stay Current programs.
- OpenSAP Microlearning Platform
- This is our digital platform for all enablement video content for customers and partners.
- You can watch self-paced videos to enhance your knowledge.
- Each SAP solution has a dedicated space, such as:
- SAP Commerce Cloud Space, which includes channels for business or technical users.
- SAP Commerce Cloud composable storefront, featuring a channel specifically for technical users.
- SAP Community
- You can use the SAP Community to find or ask questions about any SAP solution, including SAP Commerce Cloud.
- Tag your questions with "SAP Commerce Cloud" for easy access.
- Visit the dedicated area for SAP Commerce Cloud to access all related questions and discussions about SAP Commerce Cloud projects.
- You can find blog posts and news about SAP Commerce Cloud in the dedicated portal page
- You can use the SAP Community to find or ask questions about any SAP solution, including SAP Commerce Cloud.
- SAP Store is the online marketplace where customers and partners can discover, try, buy, manage, and deploy SAP and trusted partner applications that extend your existing SAP technology and solutions, including SAP Commerce Cloud out-of-the-box features.
- For support with SAP Commerce Cloud, you can:
- Explore different support channels.
- Search for known issues.
- Create a service request.
- Submit a case through the SAP for Me application.