Connecting your managed system to Process Insights


After completing this lesson, you will be able to:

  • Learn how to setup and configure your ERP system with Process Insights

Connect your managed system to Process Insights

Fast Setup


Deliver the fastest way from process insights to actions to process excellence.


Setup done in minutes. Customers get process insights without implementation or consulting efforts.

Simple steps of self-service

The image below gives a quick snap-shot on the process to set up Process Insights. We will cover each step more in-depth below.

Onboarding Process

Now let's take a deeper look into what's required throughout each step. Click each step below to learn more about the setup process.


High-level Architecture

System Landscape for Process Insights (source SAP help).

Preparing your account for Process Insights

Watch the following video to understand how you can prepare your account for SAP Signavio Process Insights in SAP BTP.

Data collection setup in your ERP system

Watch the following video to understand how to set up data collection in your ERP system and transfer the data collected to SAP Signavio Process Insights.

Technical prerequisites information

Please note that the latest prerequisites should always be retrieved from the Help Portal found at the end of this lesson.

Managed System:

Plug-In Versions (latest version)

ST-PI 7.40 SP17


SAP Notes

Install following notes in the latest version:

3133333 Collective corrections as of ST-PI 7.40 SP17 for Cloud ALM

3070521 Corrections for ST-A/PI 01U SP3 (framework)

3111576 ST-A/PI 01U SP3: Advance Corr. BP Analytics

3111641 ST-A/PI 01U SP3: Advance Corr. BP Analytics - PPIs for ERP (S/4HANA)

Users and authorizations

Please provide a background user with following PFCG roles:


Please provide a dialog user with following PFCG roles: SAP_SDF_ALM_SETUP and access to transactions SE16, ST13, SLG1


Please install the certificate chain that can be downloaded directly from the SAP Process Insights App.


Please set the value of parameter icm/HTTPS/client_sni_enabled to 'true'

Proxy settings

The connection between the managed system and SAP Process Insights is established through a HTTPS connection. In case any proxies are being used, these need to be maintained when establishing the connection in TA/SDF/ALM_SETUP or directly in the system connection.

SAP Business Technology Platform:

Process to setup SAP Process Insights on SAP BTP

  • Global Account is provisioned automatically
  • Create Subaccount if not already done
  • Setup entitlements
  • Create Service Instance
  • Create space
  • Create Service instance
  • Create Service Key
  • Configure Identity Provider
  • Maintain user

Browser for SAP Process Insights:

The latest versions of Google Chrome, Apple Safari and Mozilla Firefox are recommended and can be used.

Microsoft Internet Explorer and Microsoft Edge are not supported.

Technical Prerequisites

Have a look at the Product Documentation to view more information on the technical prerequisite requirements.

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