For vendors to receive payments through Invoice Provider ACH, they must provide you with their banking information. Then, you must enter this information into the Concur Invoice system.
You have two ways to enter this information:
- User interface: Invoice Owners and Vendor Managers can be given the ability to update vendor banking manually in the system. This process is often preferred by customers that do not have a lot of vendors, do not have a lot of vendors being paid through ACH, or are not able to easily build and maintain an import process.
- Import: You can use the Excel-based import or the 300 record of the Approved Vendor Import (Professional Edition only) to maintain your vendor banking details. This process is often preferred by customers who have a lot of vendors, have a lot of vendors being paid through ACH, or have the technical ability to build and maintain an import process.
Caution
Along with adding banking information for your vendors, you should review the value in the Pay Method Type field for each vendor. You will need to set it to ACH for those vendors that wish to be paid by bank transfer.
It is also possible to make this field modifiable on the Invoice Header Form. This gives invoice owners the ability to change the payment method for each invoice. This can be very useful if a vendor wants different invoices paid by different methods.
You may require assistance from your implementation team to make this change.
Be aware that there is currently no mechanism for vendors to enter their banking information into Concur Invoice on their own. They must provide the details to you to add it to the system.