Knowledge quiz

It's time to put what you've learned to the test, get 4 right to pass this unit.

Sandra Tisdale provides a recommendation on how to embed change management in the 4S project. Which statement is true?

Choose the correct answer.

Because they both focus on topics about people, change management and training must always be integrated in the same way.

As a subproject, change management is only indicated for a change team with a minimum of four members.

Establishing change management as a staff function fosters high visibility of the topic in the 4S project.

Integrating change management into the project management team ensures a close cooperation between project managers and change managers.

Systematically assessing the as-is situation helps to decide on the scope and resources for change management. For the 4S project, which statements are true?

There are two correct answers.

A high complexity in the 4S project and a huge number of expected change impacts show a need for change management.

As BriscoBikes has broad experience with business transformations and has developed a change culture, there’s a need for change management support.

The change management need for the 4S project, and BriscoBikes' limited competencies in managing change, calls for professional external change management support.

As BriscoBikes has low operational change management capabilities, Sandra Tisdale must become a full-time change advisor.

Change managers are often confronted with a broad range of expectations. Which of the following expectations are realistic?

There are three correct answers.

A change manager plans and orchestrates change management activities and supports their execution.

Change communication is a key topic for change managers.

A change manager does always take over PMO tasks because they’re similar to change management tasks.

If users show resistance, a change manager tries to understand the underlying reasons and develop appropriate mitigation strategies.

What are some dimensions of the change management framework?

There are two correct answers.

Change readiness and change realization

Change strategy and change effectiveness

Change communication and change awareness

Change leadership and change enablement

What specific people-related challenges does Ron Williams expect to deal with in the 4S project?

There are two correct answers.

Jane Brisco’s announcement that process automation reduces one management layer raising concerns and fears among BriscoBikes leaders.

Because THE URBAN CYCLIST has highly customized on-premise systems, there is a gap in speed between technological implementation and user adoption.

Martin Dabrowski does not want to invest in the required training and communication activities.

Dirk Hauser focusing on veloREBELZ!’ interests instead of the overall BriscoBikes perspective.