After the cutover activities are executed, the customer needs to sign off on the go-live. To support this decision, the customer can define and validate go-live acceptance criteria before making the final Go/No-Go decision.
Go-live acceptance criteria are a set of predefined conditions that must be met before a new solution can be officially launched. These criteria ensure that the system is ready, functional, and reliable, thereby minimizing risks and disruptions to business operations.
Here are some common go-live acceptance criteria:
- Successful Integration & Testing: Complete an acceptable percentage of integration tests or validate a sufficient number of user acceptance tests.
- End-User Training: A specified number of users must complete the necessary training to use the system.
- No Critical Issues: Assess the number of open incidents/cases, with attention to their priority levels.
- Data Integration Validation: Evaluate the accuracy of master and transactional data that has been successfully loaded into the new system.