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cleanFiles/bookmap_C4H562_en-US_learning-sap-com_lsc-prod.zip (MMCP-DROPZONE) - 2026-03-31T09:58:00.000Z

Maintaining Number Ranges for Service Objects

Configuring Custom Party Roles for Service Objects

Creating Categories for Registered Products

Creating a Registered Product in SAP Service Cloud Version 2

Creating a Warranty in SAP Service Cloud Version 2

Managing Installed Bases 2

Using Functional Location and Product Installation Points

Creating Service Objects

Creating a Case Type

Using the Case Designer

Adding the Party Schema

Customizing the Status Schema

Extracting Business Information from Cases

Setting Up Case Management

Configuring Service Categories

Configuring a Service Level Agreement

Configuring Case Routing

Configuring Service Elements

Configuring Email Channel

Configuring Email Template

Configuring Phone Channel

Configuring Communication Channels