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Exploring WalkMe for the Enterprise: Comprehensive Product Overview

<div id="content"><p tabindex="0">Dive into the enterprise-grade features that make WalkMe the ultimate Digital Adoption Platform for scaling organizations.</p><p tabindex="0">This course explores Theming, Stories, Shield, Discovery, and Multi-Language, providing practical insights into how these tools tackle key enterprise challenges like enhancing user engagement, streamlining workflows, and optimizing digital adoption strategies. Gain the knowledge and confidence to effectively leverage these features, elevate your value as a digital adoption expert, and drive impactful results for your organization.</p><div class="kalturaVideoLessonWrapper"><div aria-label="" class="kalturaVideoLessonContainer" data-testid="video" id="1_jao7adaa"></div></div></div>

Product Overview

Discovering WalkMe

Uncovering WalkMe for the Enterprise - A Product Overview

Welcome to WalkMe for the Enterprise, a Product Overview. We're here to guide you through the next step in our learning path about WalkMe, focusing on how our platform is uniquely tailored for enterprises. By now, you should already be familiar with the WalkMe platform's core capabilities from the previous module on WalkMe functionality. Today, we'll explore how WalkMe's enterprise features elevate our value proposition and make us a powerful partner for organizations scaling digital adoption. By the end of this module, you'll understand the business value of some of WalkMe's enterprise-grade features, such as theming, WalkMe Stories, WalkMe Shield, Discovery, and text and multi-language. While the platform is packed with many other powerful enterprise-grade features, this module will help you focus on the key high-priority areas that drive the most impactful conversations in the sales cycle. You'll also learn when to position these features to address specific business pain points and gain the confidence to clearly communicate the value of WalkMe to key stakeholders. Now, let's jump into the exciting part. WalkMe is built to scale efficiency and optimize digital adoption with unmatched precision. We're diving into the first of five key features designed specifically for enterprise needs. First up, theming. What is theming, and why does it matter? Think of it as a customizable framework that makes WalkMe feel like an extension of an enterprise's brand identity. Enterprises want uniformity, even within their digital tools. Theming allows businesses to seamlessly integrate WalkMe into their systems while maintaining their brand's look and feel. WalkMe Field CTO reports that enterprises that maintain consistent branding across tools experience higher employee adoption rates. theming is especially critical when working at scale for large organizations with multiple teams departments or global operations individually customizing tools for each group would be time consuming inefficient and prone to inconsistencies theming ensures a standardized design that can be applied universally across all platforms saving significant time and effort this scalability not only streamlines implementation but also reduces operational overhead from a business perspective theming adds value by reinforcing brand trust and recognition across the organization. A consistent visual identity helps employees feel more connected to the brand, driving better engagement and adoption of tools. This translates to increased productivity, smoother workflows, and ultimately a higher return on investment for the enterprise. Theming isn't just about aesthetics, it's a strategic tool for efficiency and trust at scale. And now on to WalkMe Stories. WalkMe Stories bridges the gap between traditional learning methods and scalable digital solutions, making it easier for learning and development teams to transform their offline materials into dynamic, effective tools. With Stories, WalkMe's customers can create, maintain, and distribute content seamlessly, whether starting from scratch, using pre -built templates, or recording directly. This flexibility allows their teams to collaborate early in the process, involving key stakeholders to ensure their business needs are met before implementation begins. Beyond enhancing L&D efforts, Stories opens up new opportunities for WalkMe's customers to drive collaboration and innovation. Employees at these organizations can easily submit new use cases to their WalkMe centers of excellence or content creators for review and deployment, fostering a culture of continuous improvement. Stories enables customers to plan and align their strategies, coordinating on new or existing WalkMe content to ensure it delivers value where it's needed most. The platform transforms WalkMe processes into step -by-step guides, providing clarity and structure as teams within customer organizations work together. Customers can annotate, add graphics, and include detailed information to make their vision clear, all while responding to and leaving comments to address feedback in real time. Tagging key team members keeps everyone aligned and ensures questions are resolved quickly. When it's time to share, Stories simplifies the process. WalkMe's customers can generate shareable links, download videos, or save their content in various formats like PDFs, giving their teams the flexibility to distribute information in the way that works best for them. By streamlining collaboration, enabling feedback, and embedding learning directly into workflows, WalkMe Stories provides a scalable solution that empowers customer teams, enhances efficiency, and drives meaningful results for their organizations. Now let's cover WalkMe Shield, the key to keeping our customers' digital estates functioning at scale. WalkMe Shield is a powerful testing automation tool designed specifically to meet the demands of enterprise-scale operations. Its advanced capabilities work to continuously ensure that the WalkMe experiences customers rely on are always up to date, functioning seamlessly, and delivering value. Shield simplifies the process of testing WalkMe interactions, automating checks to ensure that any changes to applications, whether due to updates or adjustments, don't disrupt the experience for end users this is crucial for enterprises where even small disruptions can impact productivity or user satisfaction at scale but shield's value goes beyond walkme itself its script-based testing can also be used to validate the underlying functionality of the applications customers use for example shield can alert teams to any unexpected changes in an application enabling it qa teams and other stakeholders to quickly resolve issues before they escalate. This proactive testing approach ensures smoother operations across the board. By leveraging WalkMe Shield, organizations can not only maintain the integrity of their digital adoption efforts, but also streamline workflows, reduce manual testing, and empower their teams to focus on higher value tasks. It's yet another reason why WalkMe is built for the enterprise, delivering scalable solutions that drive reliability and efficiency. That brings us to WalkMe Discovery. Managing software across global organizations is no small feat, especially with distributed teams adding layers of complexity. One growing challenge is the emergence of shadow AI, unauthorized or unmanaged AI tools being used across organizations. This creates compliance risks, inefficiencies, and missed opportunities, further compounded by underutilized licensed tools that are paid for but not fully used. Often, CIOs believe they have a clear picture of their digital landscape, but reality proves much more complicated. That's where WalkMe's discovery comes in. Discovery scans and aggregates usage data across the organization, uncovering not only underutilized tools, but also hidden shadow AI solutions that could pose compliance risks. It provides IT leaders with an actionable, data-driven view of what tools are being used, how often, and where improvements are needed, giving them the insights they need to address these challenges. Discovery empowers organizations to implement targeted strategies to sweat assets, ensuring teams make full use of existing software while also identifying and addressing unauthorized tools. It helps CIOs rationalize software licenses, cut redundant tools, reallocate resources, and invest in platforms that deliver real value, all while ensuring compliance and alignment with organizational policies. But WalkMe offers more than just insights. The broader WalkMe platform helps solve these challenges by driving better software adoption, simplifying workflows, and ensuring employees are using the right tools effectively. For distributed teams, it bridges the gap between strategy and execution, aligning digital practices with business goals. Whether it's tackling shadow AI risks, reducing waste, or creating a streamlined digital environment, WalkMe's discovery and platform features empower organizations to maximize ROI, boost compliance, and optimize their digital estate for long-term success. And finally, text and multi-language. The globalized enterprise needs tools that speak everyone's language, and that's where WalkMe's multi -language feature truly shines. This powerful capability provides multilingual support across the platform, enabling organizations to deliver seamless, consistent experiences to their users, no matter where they are in the world. With WalkMe's multi-language, sales teams can confidently pitch large enterprises with diverse global user bases. Here's how it works. Walkme allows you to translate your content into multiple languages using either automated translation tools or custom translations to ensure messaging aligns with regional nuances. It also supports dynamic language detection, meaning the platform automatically adjusts to a user's preferred language based on their browser or system settings. This eliminates the need for manual toggling and ensures a frictionless experience for end users. For example, if you're working with a multinational organization, employees in France will see the content in French while those in Japan will see it in Japanese, all without additional user input. What? The result? Higher engagement, faster onboarding, and increased productivity across global teams. The business value here is significant. With multi-language, customers can reduce training costs, drive long-term adoption, and improve user satisfaction by meeting employees where they are, literally and figuratively. It's a feature designed to increase efficiency across markets, while helping organizations stay consistent, scalable, and competitive worldwide. In this module, we explored the key challenges enterprises face, such as low software adoption rates, inefficiencies in onboarding, high training costs, and poor ROI on technology investments. We examined how WalkMe is uniquely positioned to deliver scalable, enterprise-grade solutions to these issues, offering a holistic approach to digital adoption. With its unparalleled ability to provide enhanced visibility, optimized productivity, and streamlined digital adoption across entire organizations, WalkMe stands out as the digital adoption platform of choice. Additionally, we discuss strategies to effectively showcase WalkMe's value to stakeholders, ensuring its comprehensive benefits are clearly communicated and embraced throughout the organization. Thank you for participating in today's Learning Path. Equipped with these insights, focus on identifying enterprise pain points, mapping the right solutions, and confidently presenting WalkMe's value. Remember, your role is integral to helping organizations leverage digital adoption at scale. Happy selling!