Demonstrating Joule

Objective

After completing this lesson, you will be able to identify how Joule transforms everyday work by simplifying tasks, surfacing insights, and helping teams make better decisions, faster.

Demonstrating Joule

This lesson shows how Joule integrates naturally into daily workflows. Whether you’re checking data, navigating systems, approving transactions, or preparing for meetings, Joule meets you where you work—through natural language, real-time insights, and built-in intelligence that keeps you in the flow.

Joule in Motion

Joule isn’t just embedded into SAP—it’s woven into the way people work. Whether you’re drafting an email, analyzing supply chain delays, or preparing for a client meeting, Joule appears right when you need it—with context, intelligence, and speed.

You can interact with Joule in several ways—each designed to make your work simpler and more intuitive:

  1. Informational, also known as Conversational Search: Do you have a question about company policy like travel expenses, or need to find details in a document? Joule can search both the SAP Help Portal and company-specific documents uploaded through the Document Grounding feature. It summarizes the findings and includes links to its sources. This is useful for finding quick answers without extensive searching.
  2. Navigational: If you know you need to go to a specific report or an application, but don't want to click through multiple menus, just tell Joule! It will take you directly to the right page or app, saving you time.
  3. Transactional: This is where Joule helps you get things done. You can ask it to create a new purchase requisition, approve a workflow, or update employee data. It helps you finish business tasks.
  4. Analytical Insights: For those of you working with data, Joule can tap into SAP Analytics Cloud to answer questions about your business data, presenting them as easy-to-understand charts and metrics. For example, you can ask "Show me sales by region for Q2 2025".
  5. Be Creative. Need to prepare for a meeting or draft key talking points? Joule can help you generate summaries, outlines, or even tailored recommendations.

Ways to use Joule

With Joule, productivity becomes effortless: you complete tasks faster, make smarter decisions, and stay in the flow—without switching between apps or losing focus.

Joule: The Omnipresent AI CoPilot

SAP Joule for Business:

Currently, Joule supports more than 1,800 skills covering around 80% of commonly used transactions in a wide range of business tasks across Finance, HR, Supply Chain – right out of the box. This video demonstrates the SAP Copilot Joule in Action Demo and its usage flow.

Joule in SAP SuccessFactors provides an intuitive experience powered by generative AI. It helps HR professionals complete daily tasks faster—whether that’s managing team changes, aggregating employee information, or triggering HR requests across multiple processes. The result: significant time savings and a more engaging employee experience.

Customer spotlight — People and skills with Joule in SAP SuccessFactors

  • Frit Ravich (CPG, Spain): Embedding Joule with SAP SuccessFactors to become a skills-driven organization—from AI-assisted recruiting (skill matching & inference) to everyday HR self-service. Adoption is mobile-first (96% daily), and HR interactions become faster and more accessible with Joule.
  • American Honda (Automotive, USA): Consolidated HR onto SAP SuccessFactors and added Joule for AI-assisted goal creation and compensation insights. In pilots, greater than 80% reported high satisfaction and greater than 90% cited efficiency as the top benefit—helping the workforce re-skill for EV production.

This video demonstrates how to boost your efficiency with Joule and AI in SuccessFactors.

Joule for SAP S/4HANA Cloud Public & Private Edition empowers users to execute their everyday tasks more efficiently and express their business requirements in natural language in S/4HANA Cloud. Users can quickly navigate applications, gain fast insights into critical business data, receive help based on SAP Help Documentation and run E2E business scenarios.

Joule is now integrated into SAP S/4HANA Cloud Public Edition, providing AI-powered productivity and natural language processing for business tasks.

Customer Spotlight: Work in the flow with Joule + Cloud ERP

AGILITA (Professional services, DACH): With SAP S/4HANA Cloud Public Edition and Joule, employees find critical info in seconds and onboard 2× faster. Everyday search and navigation time drops by ~1 hour per person, per day, letting teams focus on higher-value client work.

Joule for SAP Digital Supply Chain

allows supply chain professionals to search for documentation, surface insights, and perform transactional tasks across various business objects—all through natural language. By streamlining operations and connecting data, it helps users make better, faster decisions.

Joule for SAP Ariba

enables conversational AI across SAP Ariba applications, helping users complete tasks faster through natural language. In Q1 2025, Joule supports both transactional and informational skills across Guided Sourcing, Guided Buying, and Supplier Management (SLP) helping procurement teams move quickly from insight to action.

Joule in SAP Sales Cloud provides sales representatives with instant access to information from Sales Cloud, as well as insights and analytical metrics from S/4HANA. The solution empowers sales users to save significant time and manual effort by searching through appointments, fetching leads, and retrieving account information from S/4HANA.

Joule in SAP Signavio

provides users with intuitive pathways to access important information and perform transactional and navigational tasks by leveraging natural language queries. It reduces the time spent navigating between screens or searching for process documentation and accelerates issue resolution—allowing teams to focus on continuous improvement and value creation.

Learn how Joule streamlines access to SAP Signavio, enabling users to find information and complete tasks quickly with natural language queries.

Joule in SAP Concur enables employees to see the status of their expense reports, create new reports, complete and submit existing reports, and search for SAP Help Documentation for Concur Expense in natural language. Employees can quickly review their expenses and receive help based on SAP Help Documentation from anywhere in SAP Concur and Joule clients of other SAP solutions.

Joule in SAP Fieldglass allows users to action work items, search and execute reports, and get template recommendations by leveraging natural language queries. By using conversational AI to recommend job postings and Statement of Work (SOW) templates, Joule saves users significant time and effort, accelerating existing workflows and processes.

Joule in SAP Fieldglass streamlines external workforce and services procurement through a conversational interface, aiming to simplify and accelerate each step of the process.

You can activate Joule across your SAP cloud products for free with Joule Base. It offers some basic features with your SAP cloud subscription and helps you use SAP systems more easily, search for information, and complete daily tasks through a simple, conversational interface.

Start the Discovery Center Mission to establish a unified Joule instance, and explore setup guides that include Joule in SAP SuccessFactors to SAP S/4HANA Cloud Public and Private Edition, to Analytical Insights in Joule.

Besides Joule for Business, Joule is also changing the way Developers and Consultants achieve more.​

SAP Joule for Developers: Accelerate your ABAP Cloud Development

Joule for Developers

Joule brings new levels of productivity for developers. It helps you write cleaner code, faster—whether you’re building apps, automating processes, or working with ABAP, Java, or JavaScript. It’s built directly into SAP tools like SAP Build and ABAP development environments, becoming your everyday partner.

Because Joule understands how SAP development works, it anticipates what you need next—suggesting code, generating documentation, or creating test data automatically. Whether you use low-code tools or full-stack coding, Joule helps you move faster, stay creative, and build high-quality apps and extensions for SAP S/4HANA and beyond.

Key Capabilities:

  • Build apps: Automatically create code, UIs, and data models in Java, JavaScript, or ABAP.
  • Improve code: Refactor, test, and explain code with natural-language prompts.
  • Automate processes: Describe workflows or rules in plain language, Joule will generate them instantly.
Joule capabilities in SAP Build Code can help generate a data model.

Under the hood, Joule is powered by large language models (LLMs) trained specifically for SAP, including a model tailored for ABAP. That means it truly understands SAP code. Developers get precise suggestions, ready-to-use snippets, and clear explanations in real time. Joule also provides smart code completion and automates pipeline setup—adapting to each project and environment.

Joule’s Developer Capabilities include:

  • Suggesting next lines of code based on what you’re working on
  • Explaining SAP code elements like CDS views or modules
  • Assisting with documentation and coding best practices
  • Helping design workflows using APIs and connected systems seamlessly

SAP Joule for Developers supports end-to-end application development and automation across both low-code and pro-code environments—helping every developer move from idea to implementation without friction.

With Joule, developers don’t need to jump between different tools. Its AI capabilities are now fully built into the SAP development environment—whether you're working with ABAP, SAP Fiori, or SAP Build. No switching screens, no lost focus—just faster results.

Key Benefits:

  • Smart help while building SAP Fiori apps or using SAPUI5
  • Integrated directly in tools like SAP Business Application Studio and Eclipse for ABAP
  • Automate processes and decisions right inside SAP Build using natural language

SAP Build Process Automation help to explain process workflows

SAP Joule for Consultants: Accelerate SAP Cloud Transformations

SAP Joule for Consultants is a conversational AI solution designed specifically for SAP consultants. It helps teams deliver SAP projects faster, with higher quality and greater confidence—by making true expertise just a question away. Consultants can simply ask Joule questions in natural language—just like they would a trusted colleague—and receive real-time, expert-level answers tailored to their project design, implementation, and customization challenges. SAP Joule for Consultants delivers real value by tapping into SAP’s most trusted and curated knowledge sources —ensuring that every answer isn't just fast, but accurate and context-aware.

This expert intelligence and trusted knowledge enables consultants to:

  • Increase productivity
  • Improve implementation decisions
  • Expedite high-quality project delivery

Key Capabilities:

  • Conversational Guidance: Ask questions in natural language—no need for complex syntax.
  • Real-time Answers: Instantly surface the most relevant SAP Notes, SAP Knowledge Base Articles, best practices, and more.
  • Code Intelligence: Understand and explain unfamiliar ABAP and CDS code—over 250 million lines of ABAP and 30 million lines of CDS were used to train Joule’s models.
  • Project Lifecycle Support: Joule helps across every project phase—from Discover through Run.
  • Always up to date: SAP’s advanced content lifecycle management ensures that guidance is continuously curated and aligned with the latest SAP innovations.

Customer Spotlight: Consulting Delivery with Joule

  • KPMG (Professional Services -Global): Using SAP Joule for Consultants, teams pull authoritative SAP guidance on demand—cutting research time and accelerating deliverables (road maps, config docs, impact assessments). Result: faster, more precise decisions at scale, from junior to senior consultants.
  • What Joule Did: Natural-language answers grounded in SAP Notes, KBAs, and best practices, integrated into KPMG’s methodology for speed and quality.

Trusted knowledge is the foundation for effective generative AI to truly transform project delivery. SAP Joule for Consultants provides an unmatched knowledge base, authoritative, exclusive, and expertly curated by SAP that no other AI assistant can offer. The result? Smarter consultants. Better decisions. Faster project outcomes.

SAP Joule for Consultants is powered by a massive, unique knowledge base that includes:

  • 200,000+ pages of SAP documentation and learning content
  • Content equivalent to over 100 SAP Certifications
  • Proprietary content from SAP Activate, RISE with SAP best practices, SAP Community, and more.

Explore this SAP course for more information about ways to use Joule for Consultants.

Lesson Summary

This lesson showed how Joule empowers every user—from business leaders to developers and consultants—to work faster, smarter, and with greater confidence. Through embedded guidance, intelligent agents, and seamless integrations, Joule transforms daily work into intelligent, connected experiences. You’re now equipped to demonstrate Joule’s impact through relatable, outcome-driven examples that truly resonate with customers.