Describing AI Foundation Capabilities

SAP Document AI automates the end-to-end processing of business documents—structured, semi-structured, or unstructured. Using advanced AI technologies such as OCR, transformers, and large language models (LLMs), it extracts, classifies, and enriches document data with exceptional accuracy.

• Smarter Automation: Automates document intake, classification, and data extraction across formats and languages.
• Embedded Intelligence: Works seamlessly within SAP applications such as SAP S/4HANA, SAP Ariba, SAP Concur, and SAP SuccessFactors.
• Pre-configured Content: Offers ready-to-use templates for invoices, purchase orders, delivery notes, and more.
• Scalability and Compliance: Operates across hyperscalers (AWS, Azure, GCP) with EU-only access options for regulatory compliance.

Quality Management: SAP Document AI helps quality engineers to reduce certificate processing time by 70%, cutting it from 10 minutes to just 3 minutes per certificate.

• Outcome: Faster inspection and earlier confirmation of quality certificates reduce material inspection delays—lowering revenue loss by 70%.
• Annual Benefit: 38.7k€ saved in processing time and 243.5k€ decrease in revenue loss.

Sales Order Automation: Sales representatives use SAP Document AI to automate data extraction and mapping for order creation—reducing processing time per order by 70% (from 10 minutes to 3).

• Outcome: Fewer manual errors and faster order fulfillment.
• Annual Benefit: 225.5k€ saved in time costs

Invoice Processing: Embedded in SAP Business Network to automate invoice ingestion and validation.

You can refer to the following assets for more details on SAP Document AI.

• Model Flexibility: Supports frontier models (e.g., GPT, Claude, Mistral) and BYOM (Bring Your Own Model) strategies.
• Enterprise-grade Orchestration: Offers lifecycle management, prompt control, and content filtering.
• Secure and compliant: Built-in data privacy, legal vetting, and commercial frameworks ensure responsible AI adoption.

• Customer Insights: Summarize and analyze customer feedback across multiple channels to improve service and product strategy.
• Personalized Marketing: Generate marketing content tailored to customer segments using SAP data—safely and cost-effectively.
• Conversational Experiences: Manage prompts and responses for multilingual chatbots embedded in SAP Commerce Cloud or other applications.

You can refer to the following assets for more details on generative AI hub.

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Joule Studio is SAP’s low-code/no-code environment within SAP Build. It allows users to create and manage custom AI agents and Joule Skills that extend the capabilities of SAP’s AI copilot. With Joule Studio, your teams can design intelligent, context-aware automation tailored to your organization’s specific business needs, no deep coding expertise required.

• Joule Skills: Execute deterministic, rule-based tasks (e.g., retrieving stock levels, submitting tickets).
• AI Agents: Handle complex, multi-step reasoning tasks (e.g., optimizing logistics, managing procurement).
• Deep integration: Natively connects with SAP Build, SAP Integration Suite, and SAP Knowledge Graph.
• Security and governance: Offers full lifecycle management, data masking, and compliance enforcement.

• Smart Advisory Companion: Helps support engineers resolve incidents faster by querying historical data and triggering workflows.
• Procurement Agent: Analyzes supplier performance, negotiates contracts, and ensures compliance using Joule Skills and external APIs.
• Talent Acquisition Agent: Automates candidate screening, interview scheduling, and offer approvals.

The SAP Knowledge Graph is the semantic backbone of the AI Foundation. It connects and contextualizes enterprise data across SAP and non-SAP systems, enabling AI agents and Joule to deliver insights that are grounded in real business meaning—accurate, relevant, and ready for action.

• Natural Language Access: Allows users to query enterprise data using conversational language.
• Contextual Grounding: Ensures AI outputs are rooted in SAP-specific business semantics.
• Cross-Domain Intelligence: Connects data across lines of business (e.g., finance, procurement, HR).
• Developer Enablement: Provides a single API endpoint for accessing metadata and relationships.

• Procurement Transparency: Joule can answer a question like "Do I have open purchase orders?" by querying S/4HANA through the Knowledge Graph, surfacing live, context-aware data.
• Automated Source-to-Pay: AI agents use the Knowledge Graph to navigate supplier and payment data across S/4HANA and Ariba—automating procurement processes from sourcing to payment.
• Smarter Analytics: Developers access metadata from SAP Datasphere to design advanced analytics workflows that reflect real-world business relationships.

By connecting data with business meaning, the SAP Knowledge Graph turns disconnected information into strategic intelligence—empowering teams to make decisions they can trust.

SAP’s AI Foundation is more than a set of tools—it’s a strategic framework for embedding intelligence across your enterprise.

• SAP Document AI automates document-heavy processes with precision.
• Generative AI Hub enables you to experiment with and scale custom AI models responsibly.
• Joule Studio allows rapid creation of intelligent agents and skills that enhance productivity.
• SAP Knowledge Graph ensures all AI insights remain grounded in accurate, contextual business data.

Together, these capabilities empower you to lead AI-driven transformation—building solutions that are innovative, trustworthy, scalable, and aligned with your organization’s goals.