Managing Company Tree Information

Objective

After completing this lesson, you will be able to define Company Tree options in Concur Travel.

Company Tree Management

Travel System Admin Menu Panel

In Travel System Admin, you can access several sections from the left menu panel: Agency Setup, Company Travel Setup, Company-Specific Configuration, and Profile & Finishing.

Screenshot shows the Travel System Admin, the “Company Travel Configuration” admin page. A left sidebar, marked with numbers 1–4, shows four navigation groups: 1) Agency Setup, 2) Company Travel Setup, 3) Company‑Specific Configuration, and 4) Profile & Finishing. The main panel displays “Companies configured: 3” and a table with columns: Edit, Company/Config, ID, Config ID, Agency Booking Config (link), GDS, PCC, ARC/IATA, and Travel Edition. Three example entries for Northernly Accounting Inc (US, UAE, India) show different GDSs (Apollo, Amadeus, Sabre) and “Professional” as the travel edition. A “Show Inactive Configurations” checkbox appears in the upper right.
  1. Agency Setup: Create and modify agency configurations
  2. Company Travel Setup: SAP Concur creates new configurations for your company in this section
  3. Company-Specific Configuration: Manage your company’s features and configuration settings
  4. Profile & Finishing: Update company templates as needed. SAP Concur sets these templates initially

In this lesson, we’ll focus on the Company Tree area in the Travel System Admin section.

Add a New Company

Selecting Add a New Company creates a new top-level node in your organizational hierarchy within Concur Travel. Use this feature when your organization manages multiple legal entities, subsidiaries, or distinct business units. Each company you add can have its own travel policies, approval workflows, and reporting structures.

Screenshot shows the Travel System Admin, the “Company Travel Configuration” admin page. At the top right is an “Add New Company” button highlighted in yellow and a “Show Inactive Configurations” checkbox. Below, a table labeled “Companies configured: 3” lists three configurations with columns: Edit, Company/Config (links for Notherly Accounting Inc. — NAI US, NAI DE, NAI India), ID, Config ID, Agency Booking Config (linked), GDS (Apollo, Amadeus, Sabre), PCC (13H1, LONU128CN, C7AC), ARC/IATA (value shown for DE), and Travel Edition (Professional for all).

Adding separate companies is especially helpful for organizations that require distinct travel management or reporting for different entities.

Note

Adding a new company is a major configuration change. Only a Concur administrator who understands your organization’s structure and travel management requirements should perform this action.

Show Inactive Travel Configurations

The Show Inactive Configurations option allows you to display company configurations that are no longer active but still stored in the system.

Screenshot shows the Travel System Admin, the Company Travel Configuration admin page. In the upper right is an “Add New Company” link and a “Show Inactive Configurations” checkbox highlighted in yellow. A table labeled “Companies configured: 3” lists three configurations with columns: Edit, Company/Config, ID, Config ID, Agency Booking Config, GDS, PCC, ARC/IATA, and Travel Edition. Rows show Northerly Accounting Inc. for NAI US, NAI DE, and NAI India with agency booking configs for Apollo, Amadeus, and Sabre; PCCs 13H1, LONU128CN, and C7AC; ARC/IATA only for DE (49640151); and Travel Edition set to Professional for all.

You can view inactive configurations that have been deactivated due to restructuring, mergers, or policy changes. Retaining these configurations enables you to:

  • Audit previous setup
  • Generate historical reports
  • Track organizational changes over time

Inactive configurations cannot be used for current bookings, approvals, or policy assignments. Only administrators with the appropriate permissions can access and manage these records.

Note

If your organization’s structure or travel policy requirements change, you can easily reactivate inactive configurations. This saves time and effort compared to creating new ones from scratch. However, keep in mind that there are other processes to follow when reactivating a configuration, like the billing process, for example. Please contact SAP Concur for guidance before deactivating or reactivating a configuration.

The Alphabetical Ruler

The alphabetical ruler helps administrators quickly navigate and locate specific companies within a large and complex Company Tree. Displayed as a horizontal bar at the top of the interface, it contains tabs for letters A-Z, numbers, or special characters.

Screenshot shows the Company Travel Configuration admin page showing an alphanumeric filter bar highlighted. The bar lists 0–9 and A–Z; the “0” filter is selected. To the upper right are checkboxes for Show Test Companies and Show Inactive Configurations. Below the filter, a status line reads: ‘0’ companies configured: 16.

When you select a tab on the alphabetical ruler, the Company Tree instantly filters to show only companies whose names start with that character. This feature is especially valuable for organizations with long lists of entities. It allows administrators to quickly locate, update, and configure nodes without scrolling through the entire list, making management and editing much faster and more efficient.

Columns in the Company Tree

In the Edit column, you’ll find an Edit button or Plus sign (+) next to each configuration site. This feature streamlines navigation and helps you manage configurations efficiently.

When you select this button, a list of quick links or shortcuts appears, allowing you to access different areas of the tool, such as:

  • Travel Configuration
  • Discounts
  • Travel Hubs
  • GDS User Profile Names
  • Company Information
  • Import/export hotel discounts
  • Log out and back in as
Screenshot shows the Travel System Admin, the Company Travel Configuration admin page with a table labeled “Companies configured: 3.” Columns include Edit, Company/Config, ID, Config ID, Agency Booking Config, GDS, PCC, ARC/IATA, and Travel Edition. Three Northerly Accounting Inc. entries (NAI US, NAI DE, NAI India) are listed; Travel Edition is Professional. The Show Inactive Configurations checkbox appears at top right. The Edit dropdown for the first row is open and highlighted in yellow, showing options: Travel Configuration, Discounts, Travel Hubs, GDS User Profile Names, Company Information, Import/export hotel discounts, and Log out and back in as.

Most of the quick links in the Edit dropdown menu are also available in Company-Specific Configuration (on the left-side menu) or within the Company Tree, except for the Company Information and Log out and back in as link.

The Company Information displays and lets you update the organization’s basic details, such as name, address, contact information, and other administrative settings.

The Log out and back in as option is created specifically for Travel Management Companies (TMCs). Travel agents use it to log out of their own system and log back in to a customer’s site with administrative permissions. This allows agents to directly manage the customer’s site.

The Company Tree includes several key columns in addition to Edit, each serving a specific purpose.

Screenshot shows the Travel System Admin, the Company Travel Configuration admin page showing a table labeled “Companies configured: 3.” At the top right are an “Add New Company” link and a “Show Inactive Configurations” checkbox. Eight numbered callouts label the table columns: 1) Company/Config, 2) ID, 3) Config ID, 4) Agency Booking Config, 5) GDS, 6) PCC, 7) ARC/IATA, 8) Travel Edition. Three rows for Northerly Accounting Inc. (NAI US, NAI DE, NAI India) display links in Agency Booking Config, GDS values Apollo/Amadeus/Sabre, PCCs 13H1/LONU128CN/C7AC, ARC/IATA only for DE (49640151), and Travel Edition set to Professional for all.
  1. Company/Config: Displays a list of site configurations. You can open the Travel Configuration page by selecting the site configuration name in this column
  2. ID: The Company ID, which identifies a particular company
  3. Config ID: A unique identifier for each configuration

    Note

    If a company has multiple configurations, they will share the same Company ID, but each configuration will have a unique Config ID.
  4. Agency Booking Config.: Links to the assigned Agency Booking Configuration
  5. GDS: Refers to the Global Distribution System used by the travel agency for managing travel bookings
  6. PCC: The assigned Pseudo City Code, a unique identifier given by the GDS for this customer
  7. ARC/IATA: The Airlines Reporting Corporation (ARC) or International Air Transport Association (IATA) code assigned to accredited travel agencies
  8. Travel Edition: Indicates the Concur Travel edition (Professional or Standard) assigned to a company or configuration

Summary

  • Company Travel Configuration is used to manage company travel policies and settings
  • Add a New Company creates a separate hierarchy node; use only by experienced administrators
  • Show Inactive Configurations to audit history, report, and reactivate when needed; consult SAP Concur first
  • Use the alphabetical ruler to quickly filter and find companies in a large Company Tree
  • Understand Company Tree columns and Edit quick links for efficient navigation and configuration access