Getting Started with the SAP Concur Mobile App

Managing Expenses

Working with Receipts

Creating Expense Reports (Claims)

Adding Itemizations, Attendees, and Allocations

Adding Mileage and Travel Allowances

Submitting, Managing, and Approving Expense Reports (Claims)

Missing Receipt Declarations

Objective

After completing this lesson, you will be able to create a missing receipt declaration when a receipt image is unavailable in the SAP Concur mobile app.

Introduction to Missing Receipt Declarations

A Missing Receipt Declaration (MRD) is a policy-driven safeguard that lets you attest to the details of a business expense when the original receipt is lost, unavailable, or impractical to obtain. Instead of halting reimbursement, the MRD captures the essential information – amount, date, merchant, business purpose – and records a formal certification from the user.

Your system administrator can configure when MRDs are allowed, set thresholds by amount or expense type, and require additional fields or attestations to maintain compliance and reduce fraud risk.

In the Concur mobile app, creating an MRD is integrated directly into the normal expense workflow. When a receipt is missing for a line item that requires one, you can select Missing Receipt Declaration to generate a policy-compliant declaration on the spot - no separate form or desktop action needed.

Review the image below to learn more about the MRD workflow.

Five-step flowchart titled Missing Receipt Declarations — SAP Concur Mobile App showing the process from expense entry with a missing receipt, selecting a Missing Receipt Declaration, certifying details, saving the declaration, through to approver and auditor review, with notes on policy controls, user attestation, and audit trail.

Attach a Missing Receipt Declaration

Review the following steps to learn how to attach a Missing Receipt Declaration to an expense entry.

Steps

On the home screen, tap the expense report containing the expense line item with a missing receipt. Alternatively, tap Expense > Reports and then tap the expense report.
On the Expenses tab, tap the expense line item missing a receipt.
Tap Add Receipt.
Tap Missing Receipt Declaration.
Review the Disclaimer and Agreements sections. Tap Accept to confirm the Missing Receipt Declaration.
The expense entry refreshes and displays the Missing Receipt Declaration in the receipt window.

Summary

A Missing Receipt Declaration lets you attest to expense details when the original receipt is unavailable.
The declaration captures amount, date, merchant, and business purpose as a formal certification.
Your administrator configures when declarations are allowed and any thresholds or required fields.
Attach a declaration by opening the expense, tapping Add Receipt, and selecting Missing Receipt Declaration.
Review and accept the disclaimer to confirm the declaration and attach it to the expense entry.

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