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サポート範囲の特定

SAP for Me のご紹介

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ビルトインサポートの使用

SAP Support Portal の使用

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ナレッジベース使用

トラブルシューティングおよび診断ツールを使用した問題の解決

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Customer Interaction Center 経由でのサポート依頼

Expert Chat の使用

Schedule an Expert の使用

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SAP サポートインタラクションサーベイ (SIS) によるフィードバックの提供

ライブサポートチャネルの使用

SAP for Me の サポートを利用する アプリケーションの使用

双方向サポートの使用

Guided Answers の使用

サポートアシスタントの使用

サポートログアシスタントの使用

Incident Solution Matching の使用

ケース作成時の AI によるサポートの使用

SAP Cloud ALM の探索

プロジェクト導入の合理化

円滑な事業運営の実現

サービス提供の最適化

SAP Cloud ALM の導入

SAP Cloud ALM の詳細

SAP Procurement Support の使用

SAP Concur サポートとの連携

シナリオ固有の SAP サポートの使用

SAP と SAP パートナー間の効果的なサポートコラボレーションによるカスタマーエクスペリエンスの向上

SAP と SAP パートナー間の効果的なサポートコラボレーション - SAP サービスパートナーのエンパワーメント

SAP パートナーによるサポート機能の強化

SAP からのサポート入門 (サポート認定)

<p>This course is targeted at end users, key users, partners, and SAP consultants. It explains how best to leverage SAP’s support channels and tools and provide learning opportunities for SAP cloud solutions.&nbsp;</p>