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cleanFiles/CLS01_ko-KO_learning-sap-com_lsc-prod.zip (MMCP-DROPZONE) - 2025-12-01T21:02:56.000Z

Identifying Scope of Support

Introducing SAP for Me

Using Customer Insights Dashboard

Using Intelligent Search

Using Built-In Support

Using the SAP Support Portal

Engaging with SAP Community

Accessing Product Knowledge

Using Knowledge Base

Resolving Issues with Troubleshooting and Diagnostic Tools

평가

셀프 서비스 지원을 사용하여 케이스 방지

Getting Support through Customer Interaction Center

Using Expert Chat

Using Schedule an Expert

Using Schedule a Manager

Providing Feedback via the SAP Support Interaction Survey (SIS)

라이브 지원 채널 사용

Using SAP for Me's Get Support Application

Using Bi-Directional Support

Using Guided Answers

Using Support Assistant

Using the Support Log Assistant

Using Incident Solution Matching

케이스 생성 시 AI 가이드 지원 사용

Discovering SAP Cloud ALM

Streamlining Project Implementation

Ensuring Smooth Business Operations

Optimizing Service Delivery

Adopting SAP Cloud ALM

SAP Cloud ALM 탐색

Working with SAP Procurement Support

Working with SAP Concur Support

시나리오별 SAP Support 사용

Elevating customer experience through an effective support collaboration between SAP and SAP partners

Effective support collaboration between SAP and SAP partners - Empowerment for SAP service partners

SAP 파트너를 통한 지원 기능 향상

SAP 지원 시작하기(지원 인증)

<p>This course is targeted at end users, key users, partners, and SAP consultants. It explains how best to leverage SAP’s support channels and tools and provide learning opportunities for SAP cloud solutions.&nbsp;</p>